Montecito, CA

Hotel Jobs in Montecito, CA

2 jobs found

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1mo ago

Housekeeping Room Attendant

Rosewood Hotel Group Montecito, CA

Montecito, CA

1mo ago Closed

$23 - $25/hr Full time Customer Service Guest Services Hospitality

This position is no longer accepting applications (closed Sep 28, 2026).

Job Description

The Housekeeping Room Attendant is responsible for cleaning assigned guest rooms to established hotel cleanliness standards. In addition to routine room service tasks, this role supports guest satisfaction through timely response to requests and accurate reporting of issues.

Key Responsibilities

Clean guest rooms as assigned, meeting the hotel’s established cleanliness standards.
Maintain daily room quality standards at a superior level.
Use correct cleaning chemicals on designated surfaces in accordance with OSHA regulations and hotel requirements.
Clean assigned rooms by category priority and service rooms as assigned.
Transport the cleaning cart with supplies, amenities, and linens to each assigned room, and position it securely.
Empty trash containers and ashtrays.
Remove soiled terry items and replace with clean par items in the designated layout.
Clean bathroom mirrors and surfaces by removing soil, dirt, soap buildup, and hair from items including vanity, sink, toilet, shower walls, bathtub, shower curtain, and floor.
Replace facial and toilet tissue and bathroom amenities in the correct amount and location.
Inspect bathrobes and replace any soiled or damaged pieces.
Remove dirty bed linens, make the bed with clean linen, and replace laundry bags and slips.
For check-out rooms, clean closets and door tracks, remove dust and debris, and ensure the correct amount and placement of hangers, extra blanket or pillow, and the luggage rack.
Dust and polish furniture and realign furniture according to the floor plan.
In check-out rooms, open drawers and doors and remove items left by guests.
Check under beds, chairs, and sofa for debris and remove it if present.
Inspect furniture condition for tears, rips, or stains and report any damage to the supervisor.
Remove dust, debris, and foreign particles from upholstered furniture, including crevices and under cushions.
Dust pictures, frames, and mirrors.
Clean televisions and related items (VCR, clock radio, remote control, and cable box), including dust and debris removal.
Set the correct time on the clock, set the correct TV channel, and place the correct movie rental insert.
Clean lamps and light switches and verify proper working order.
Remove dust, spots, and smears from windows, ledges, and frames.
Remove dust, grease, and smudges from telephones and reposition them properly.
Empty liquid from the ice bucket and wipe surfaces dry.
Clean mini bar areas (including doors and shelves), remove dust and smudges, ensure it is plugged in, and confirm it is securely locked.
Remove dust from drapes weekly and realign drapes to the correct position daily.
Inspect desk amenities, drawers, and guest service directory; replace designated amounts in proper room locations.
Remove trash, debris, and cobwebs from balconies or patios; inspect planters and plants and remove debris.
Remove dust, dirt, marks, and fingerprints from entrance doors.
Ensure fire safety items, rate cards, and DND signs are present; inspect condition and replace as needed.
Remove dust, dirt, and smudges from A/C units, vents, grids, and thermostat; set the thermostat according to seasonal instructions.
Remove dust, stains, and marks from baseboards, ledges, and corners; vacuum carpet in the guest room.
Spray the room with deodorizer.
Update room-cleaned status on the assignment sheet and return or restock the cart at the end of shift.
Empty the vacuum bag and wipe the vacuum clean.
Ensure security of any assigned guest room keys.
Handle guest complaints using the six step procedures and support guest satisfaction.
Report damages and maintenance problems to the supervisor and turn over lost and found items to the supervisor.
Provide a friendly, helpful, and courteous approach to guests and fellow employees.
Perform all other duties as required.

Required Qualifications

High school diploma.
Minimum one years’ experience cleaning hotel guest rooms.
Ability to follow directions thoroughly and maintain confidentiality of guest information and pertinent hotel data.
Knowledge of proper chemical handling procedures and familiarity with cleaning equipment and supplies.
Required to speak, read, and write English; fluency in other languages is preferred.
Physical capability to transport up to 25 pounds and perform various movements throughout work areas, including reaching up and down and remaining stationary at times, while communicating effectively with guests and co-workers.

Compensation and Location

Location: Montecito, CA (onsite).
Pay: USD 23 - 25 per hourly.

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1mo ago

Housekeeping Turndown Attendant

Rosewood Hotel Group Montecito, CA

Montecito, CA

1mo ago Closed

$24 - $25/hr Part time Customer Service Guest Relations Hospitality

This position is no longer accepting applications (closed Aug 31, 2026).

Job Description

The part-time housekeeping role at Rosewood Miramar Beach in Montecito, CA, focuses on turndown service and cleaning designated guest rooms. The attendant reports maintenance deficiencies, handles guest requests, and maintains confidentiality and security of guest rooms.

Responsibilities

Maintain comprehensive knowledge of departmental policies, service procedures, and standards, and adhere to them.
Be proficient in the proper operation and maintenance of equipment, using it only for its intended purpose.
Anticipate guests' needs, respond promptly, and acknowledge guests at all times, regardless of busyness or time of day.
Maintain positive guest relations, presenting a pleasant, honest, and approachable demeanor while addressing guest requests and concerns.
Convey a positive image of the property to guests and handle inquiries with courtesy.
Be familiar with hotel services, features, and local attractions to respond accurately to guest questions.
Resolve guest complaints to ensure satisfaction and maintain service standards.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Use appropriate cleaning chemicals for designated surfaces in accordance with OSHA regulations and hotel requirements.
Provide turndown service to rooms listed on the assignment sheet.
Empty trash containers and ashtrays as part of upkeep.
Remove soiled towels and replace with clean ones per the designated layout.
Replace soiled bed sheets and perform turndown on beds as required.
Place specified items in designated locations (turndown amenities/cards, door knob menu, bathrobe with card, bed mats, remote control).
Replenish guest complimentary water supplies.
Close drapes or shutters as directed.
Wipe shower stalls, sinks, and toilets; perform cleaning as necessary.
Set lighting and thermostat to designated levels per instruction.
Remove Room Service trays, tables, and items from room to the elevator service landing.
Place small accessibility items as appropriate (spectacles cloth, Velcro cord wrap, TSA bag, collar stays, RHR bookmarks).
Place bottled water inside guest rooms as required.
Place or replace magazines to maintain guest comfort.
Rehang or refold guests' clothing as needed.
Organize guest personal items on the amenity cloth for orderly presentation.
Make up cribs and rollaway beds when requested.
Clean bathroom surfaces and remove residue, hair, and soap buildup from mirrors, vanity, sinks, toilet, shower walls, bathtub, shower curtain, and floor.
Restock facial tissues and bathroom amenities in the correct quantities and locations.
Clean guest rooms as assigned; full service includes mopping, vacuuming, and replacing amenities and robes when requested.
Update the status of rooms cleaned and turned down on the assignment sheet.
Return and restock carts at the end of each shift.
Empty vacuum bags and wipe the vacuum cleaner for maintenance.
Ensure security of any assigned guest room keys.
Report damages or maintenance problems to the Supervisor promptly.
Turn over lost and found items from guest rooms to the Supervisor.
Uphold departmental policies and participate in quality control activities.
Interact in a courteous and professional manner with guests, staff, and community members.
Respond quickly and professionally to resolve guest and staff difficulties.
Perform a variety of duties, switching tasks as needed without loss of efficiency or composure.
Maintain a clean and safe work area at all times.
Ensure grooming and attire standards are maintained daily.
Model the company culture, vision, mission, and core values at all times.
All other duties as required.

Qualifications

Prior experience in housekeeping turn down duties, with the ability to prioritize based on guest preferences and notes.
Knowledge of proper chemical handling and safety practices.
Attention to detail, speed, and accuracy in performing job functions.
Clear thinking, calm under pressure, and sound judgment in resolving problems.
Ability to follow directions thoroughly and understand guest service needs.
Strong teamwork and the ability to work with minimal supervision.
Maintains confidentiality of guest information and relevant hotel data.
Fluent English; additional languages are preferred.
Ability to exert physical effort for lifting up to 20 pounds and to perform varied movements; effective communication with guests and colleagues.
Experience with cleaning equipment and chemicals, and thorough knowledge of cleaning procedures.

Compensation and Schedule

Salary: USD 24 - 25 per hour. Employment type: Part-time.

Location and Department

Location: Montecito, California (onsite).

Department: Rooms - Heart of House.

Tools and Equipment

Vacuum cleaner
Cleaning chemicals

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Hotel Jobs in Montecito, CA

Housekeeping Room Attendant

Housekeeping Turndown Attendant

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