Naples, FL

Hotel Jobs in Naples, FL

4 jobs found

Include remote jobs

Today

Night Auditor

AC Hotel Naples Naples, FL

Naples, FL

Today

Full time Accounting Administrative Support Auditing

Apply Now

Job Description

The Night Auditor position at AC Hotel Naples is a nightly front desk role based onsite in Naples, Florida. This role oversees guest services, reservations, and transactions during the overnight shift to ensure a smooth, welcoming experience for guests.

Responsibilities

Process reservations, facilitate check-in and check-out, handle payments, and deliver services in line with brand quality standards
Maintain a warm, professional demeanor with guests and colleagues while remaining at the desk during all hours
Develop and maintain knowledge of local attractions and amenities to assist guests seeking information
Ensure collections, including credit card and direct billing, are carried out according to company policies
Maintain secure control over keys, safe deposits, and all property and guest belongings
Monitor competitor occupancy and rate trends to help optimize room pricing
Complete all required documentation in a timely manner
Quote daily rates accurately and process credits when needed
Perform additional duties as assigned to support guest satisfaction

Requirements

Proficiency in administering applicable property management systems
Ability to respond quickly and appropriately to emergency situations
Experience with accurate cash handling, credit card processing, and safeguarding confidential information
Capability to pass brand standards certification tests
Experience using a computer, including data entry
Strong collaboration skills and a team-oriented approach
Customer-focused mindset with a commitment to meeting guests' needs
Approachability and effective communication with guests and team members

Benefits

Medical insurance options
Dental and vision insurance
401k with company match
Company provided life insurance
Tuition assistance
Paid time off
Paid holiday time
Travel discounts

What will you be doing most days?

Execute guest reservation, check-in, check-out, payment, and service procedures in accordance with brand quality standards
Maintain a friendly and hospitable attitude with guests and team members while remaining at the desk during all hours
Acquire and maintain knowledge of local attractions and amenities to assist guests seeking information
Ensure collections, including credit card and direct bill, are performed per company policies
Maintain proper control over keys, safe deposits, and all company and guest property
Monitor competitor occupancy and rates to optimize pricing
Complete all required documentation in a timely manner
Quote daily rates accurately and issue credits when appropriate
Perform other duties as assigned to support guest satisfaction

What are the requirements for this position?

Proficiency in the administration of applicable property management systems
Ability to respond quickly and appropriately to emergency situations
Experience with accurate cash handling, credit cards, and safeguarding confidential information
Capability to pass certification tests required to meet brand standards
Experience working with a computer, especially data entry
Strong collaboration and teamwork skills
Customer-focused mindset with guests' needs first
Approachable demeanor and ability to encourage effective communication with guests and colleagues

This Property Is Managed By

OTO Development.

About OTO Development

OTO Development is a leading hotel development and management company that partners with premier brands to own and operate upscale select service, extended stay, and lifestyle hotels across the United States. The company has earned recognition as Developer of the Year by major brand partners, with accolades for guest service, operational excellence, community involvement, and revenue performance.

View full job page →

2d ago

Houseman

Edgewater Beach Hotel Naples, FL

Naples, FL

2d ago

$16 - $16/hr Full time Custodial Services Hospitality Hotel

Apply Now

Job Description

This full-time Houseman role in Naples, FL onsite offers USD 16 per hour.

Responsibilities

Maintain cleanliness of hallways, guest floors and other hotel areas to a high standard.
Assist Room Attendants by stripping beds, removing and replacing linens, emptying wastebaskets, stocking supplies, and related tasks.
Move linen carts with clean laundry from the laundry room to the storage rooms on each floor.
Collect and transport trash from guest floors to designated dumpsters.
Clean and organize items in the laundry room, supply/storage closets, linen room, and uniform room.
Identify and report maintenance issues affecting public areas or guest rooms.
Foster and maintain positive working relationships with team members and hotel staff.

Requirements

Available to work Monday through Sunday.
English proficiency required.
Bilingual candidates are a plus.
Previous experience in housekeeping or hotel operations is a plus.

Benefits

Health Insurance
Dental Insurance
Life Insurance
Vision Insurance
401(k)
Complimentary meal for every shift worked
Hotel Discounts with OPL
Friends and Family Discount
Short Term Disability
Discounts available for food + beverage and retail outlets

View full job page →

2d ago

Room Attendant

Edgewater Beach Hotel Naples, FL

Naples, FL

2d ago

$16 - $16/hr Full time Custodial Services Hospitality Hotel

Apply Now

Job Description

The Room Attendant role at Edgewater Beach Hotel in Naples, FL onsite involves cleaning guest rooms, restocking linens and amenities, and handling guest requests. This is a full-time position with open availability Monday through Sunday. The hourly wage is USD 16.00. English is required, and bilingual ability is a plus.

Responsibilities

Clean assigned guest rooms, including making beds, cleaning bathrooms, dusting, and vacuuming
Change and replenish bed linens, towels, and guest amenities as needed
Perform deep cleaning tasks as required
Stock, maintain, and transport the housekeeping supply cart on a daily basis
Dispose of trash and recyclables
Respond to special guest requests in a timely, friendly, and efficient manner
Inspect deliveries to rooms and departments to ensure standards are met

Requirements

Full-time position with open availability Monday through Sunday
Must be able to speak English
Bilingual a plus
Excellent communication skills
Flexible scheduling; must be able to work weekends
Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount

View full job page →

10d ago

Bell Person

Pyramid Hotel Group Naples, FL

Naples, FL

10d ago

Full time Administrative Support Concierge Customer Service

Apply Now

Job Description

This on-site Bell Person position at Naples Bay Resort & Marina in Naples, FL focuses on delivering a welcoming guest experience, assisting with luggage, and guiding guests to their rooms.

Responsibilities

Help guests discover their “Wanderlust” experience
Provide exceptional customer service by staying engaging and showing sincere interest
Welcome every guest to the hotel as the bell person and guest services attendant
Open doors for guests arriving by motor vehicle and greet them upon arrival
Escort and orient guests to the front desk for check-in
During check-in, accompany guests and their luggage to their room while describing hotel amenities and fun facts
Collaborate with fellow attendants to deliver a personalized experience and proactively open doors for all guests
Assist the lobby attendant in keeping the entrance area clean and organized
Be the difference for guests and employees by going beyond the norm

Requirements

At least one year in a customer service role with high guest interaction
Hospitality industry experience is a plus
Strong problem-solving abilities
Ability to work effectively in a team environment
Pleasant and helpful personality
Must be able to stand for a full shift and move between the valet lot and various hotel areas
Desire to make an impact on other people
Outgoing and engaging personality
Excellent verbal communication skills
Ability to work in a fast-paced setting
Must be available to work various shifts including weekends and holidays

View full job page →

Hotel Jobs in Naples, FL

Night Auditor

Houseman

Room Attendant

Bell Person

Get Hotel Jobs in Naples, FL alerts