Hotel Jobs in Rochester, NY

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Sales & Events Admin

Strathallan Hotel, a Doubletree by Hilton Rochester, NY

Rochester, NY

Today

$23+/hr Full time Marketing Administrative Support Conference Management

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Job Description

At Strathallan Hotel, a Doubletree by Hilton in Rochester, NY, this role supports both revenue-focused sales work and the end-to-end planning of hotel events. The Sales & Events Admin helps coordinate sales initiatives, manage event logistics, and keep every step organized so clients, guests, and internal teams experience smooth communication and strong execution.

This in-person position centers on delivering excellent customer service while using planning tools, CRM systems, and event management software to track activity, manage details, and support campaigns that drive attendance and engagement.

Responsibilities

Coordinate and support sales campaigns, including identifying upselling opportunities to maximize revenue potential
Plan, organize, and execute a wide range of events from conception through completion, ensuring logistics align with brand standards
Manage event budgets by tracking expenses and negotiating with vendors to secure strong value
Use event management software and CRM systems to streamline planning, track client interactions, and maintain detailed records
Collaborate with marketing teams to develop promotional strategies that increase event attendance and engagement
Provide exceptional customer service by communicating effectively with clients, guests, and internal teams at every stage of planning
Oversee guest services during events to help maintain a welcoming atmosphere and enhance the overall experience
Lead team members involved in event setup, execution, and post-event wrap-up to support smooth operations

Requirements

Proven experience in hospitality or events management, with strong organization skills and attention to detail
Familiarity with event marketing strategies and project management methodologies
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using event management software tools
Experience managing event budgets and negotiating with vendors or suppliers
Strong communication skills for client interaction, team coordination, and stakeholder engagement
Knowledge of CRM systems for managing customer relationships and tracking sales activities
Ability to manage multiple projects at once while meeting deadlines in a fast-paced environment
Team leadership experience is a plus; hospitality industry familiarity is highly desirable

Technologies

Microsoft Office Suite (Word, Excel, PowerPoint)
Event management software
CRM systems

Pay

From $23.00 per hour

Work location: In person (Rochester, NY).

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