Dual Director of Sales

MCNEILL HOTEL COMPANY LLC is seeking a Dual Director of Sales to lead the sales strategy across two hotel properties in Twin Falls, ID (onsite). This role supports long-term growth by expanding new business development, maximizing combined revenue, and building a sales culture that strengthens guest experiences from group arrival to final billing. You will represent both properties in local business and key market networks while guiding a multi-property team to hit goals.

What you’ll do

• Own the sales strategy for two properties, driving new business development and maximizing combined revenue across all market segments
• Ensure in-house groups across both properties are well-served throughout their stay, supporting satisfaction and repeat business
• Coordinate and reinforce teamwork across departments at both hotels, including greeting groups, monitoring meetings, and supporting catering
• Negotiate group contracts, room blocks, rate agreements, and multi-property deals
• Assist with and oversee follow-up on rooming lists, direct billing, and other booked-business requirements
• Build and maintain relationships in local corporations, association markets, and travel industry networks to benefit both properties
• Plan weekly sales call coverage around achieving goals while balancing presence between locations
• Build a high-performing multi-property sales team through training, mentoring, and participation in joint sales calls
• Provide sales training to front office staff, the Sales Coordinator, and the Sales Manager at each property
• Interview, select, train, develop, and administer performance appraisals for multi-property sales staff
• Support inside sales lead flow and contribute to overall strategy for each hotel
• Develop and maintain marketing plans and sales budgets with the General Managers, including market segment strategies to prospect for both properties
• Apply revenue management principles and participate in revenue management calls and rate strategies for both assets using STR reports, demand analysis, and related resources
• Use CRM and sales systems effectively (including Delphi.fdc, Salesforce, OPERA Sales & Catering)
• Hold the team accountable for guest service scores influenced by the sales team across both locations
• Follow company policies and procedures, plus other duties assigned by management

What you bring

• Bachelor’s degree
• Minimum two years of hotel sales experience preferred
• Strong interpersonal skills and a guest service focus
• Strong sense of urgency with the ability to prioritize and multi-task
• Adaptable and detail-oriented
• Proficient communication skills (read, write, and speak English)
• Advanced personal computer skills and software application proficiency

Tools you’ll use

• Delphi.fdc
• Salesforce
• OPERA Sales & Catering
• STR reports
• CRM

Working conditions

• Required to work nights, weekends, and holidays
• Fast-paced environment
• Professional office environment using standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines