Executive Housekeeping Manager
Job Description
TownePlace Suites Marriot Hotel is looking for an Executive Housekeeping Manager to lead housekeeping and laundry operations on-site in Swedesboro, NJ. This full-time role supports a clean, welcoming guest experience through strong team leadership, consistent standards, and efficient daily execution. The position offers a competitive base salary of $45,000 per year along with benefits that help you stay secure and supported at home and work.
What you’ll get
- Competitive base salary ($45,000 per year)
- 401(k)
- Health, dental, and vision insurance
- Life insurance
- Paid time off
- Employee hotel discounts
Responsibilities
- Supervise daily operations of the housekeeping and laundry departments to ensure exceptional cleanliness and guest satisfaction.
- Schedule, train, coach, and evaluate team members; assign daily room responsibilities.
- Ensure staff have the necessary linens, supplies, and equipment to complete assigned work.
- Inspect guest rooms, public areas, and back-of-house spaces for compliance with company and brand cleanliness standards.
- Coordinate routine and deep cleaning projects across the hotel.
- Monitor labor hours, productivity, and departmental expenses while maintaining quality standards.
- Manage inventory and ordering for housekeeping and laundry supplies.
- Ensure all team members follow company policies, safety procedures, and uniform standards.
- Respond to guest requests and resolve housekeeping-related concerns promptly and professionally.
- Communicate maintenance issues and coordinate with other departments for timely resolution.
- Run regular departmental meetings and provide ongoing coaching and performance feedback.
- Maintain accurate records, reports, schedules, and inventory counts.
- Support a positive, team-oriented work environment while promoting accountability and operational excellence.
- Perform additional duties as assigned to support hotel operations.
Requirements
- Previous housekeeping supervisory or management experience required; hotel experience preferred.
- Leadership, communication, and organizational skills.
- Ability to motivate, train, and develop team members.
- Strong attention to detail and commitment to cleanliness and quality standards.
- Time management and problem-solving abilities.
- Reliable transportation to and from work.
- Flexible schedule availability, including weekends and holidays.
- Professional appearance and adherence to company grooming and uniform standards.
- Proficiency with Microsoft Office and hotel property management systems is a plus.
Job details: Full-time, in-person work location. Location: Swedesboro, NJ 08085 (preferred ability to commute).
Technologies: Microsoft Office, hotel property management systems.