Front Desk Night Auditor and Bartender
Job Description
Hotel Royal Oak in Royal Oak, MI is hiring a Night Auditor who will also help run the cocktail program during applicable service hours.
Responsibilities
- Welcome guests and complete overnight check-ins and check-outs
- Answer phones, assist with reservations, and respond to guest questions
- Run the nightly audit, verify payments, and confirm reports and account balances
- Monitor the property overnight and handle overnight guest or security concerns
- Prepare and serve cocktails, beer, wine, and nonalcoholic drinks during applicable service hours
- Keep the bar and front desk clean, organized, and properly stocked
- Process payments accurately through hotel and point-of-sale systems
- Support light breakfast setup and prepare the property for the morning shift
- Complete shift reports and communicate important updates to management
- Provide a welcoming experience for hotel guests and local bar patrons
- Follow all alcohol-service, safety, cash-handling, and hotel policies
Requirements
- Dependable overnight availability from 11:00 PM–7:00 AM
- Ability to work independently and make sound decisions without constant supervision
- Previous hotel, front desk, bartending, or customer-service experience
- Comfort addressing guest concerns calmly and professionally
- Enjoyment of talking with people and creating a fun but polished atmosphere
- Strong multitasking ability with close attention to detail
- Comfort learning new technology and reservation systems
- Reliable transportation and consistent attendance
- Must be at least 21 years old
- Ability to stand for extended periods and lift up to 30 pounds
- Weekend and holiday availability required
- Previous night-audit experience preferred, with training possible for a strong hospitality or bartending candidate with the right attitude and attention to detail
- Bartending experience and knowledge of classic cocktails are strongly preferred
Schedule & Availability
- Overnight shift: 11:00 PM–7:00 AM
- Full-time or part-time scheduling available
- Additional bartending shifts may be available based on experience and business needs
Technologies
- Point-of-sale systems
Benefits
- Competitive hourly compensation: $37,440–$42,000 per year
- PTO
- Bartending tips during eligible shifts
- Hands-on training in hotel operations and night audit
- Opportunities to grow into lead or supervisory responsibilities
- Unique independent hotel environment with a Hi-Fi Lobby Lounge, Vinyl Room, cocktails, music, events, and a strong local following