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Closed on September 19, 2026.
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Job Description
Join the Fairfield Hotel Allentown team in an onsite front desk customer service role centered on warm, welcoming guest interactions from arrival through departure.
Key Responsibilities
- Serve as the first point of contact for guests, ensuring a friendly welcome and smooth experience from check-in to check-out.
- Maintain accuracy across guest transactions through a strong attention to detail.
- Manage reservations, handle guest inquiries, and interact with guests while maintaining a positive, welcoming attitude.
- Anticipate guest needs and work to exceed expectations throughout the stay.
- Represent the hotel’s friendly, professional ethos and act as an ambassador for both the hotel and Allentown.
Requirements
- Professional demeanor
- Ability to thrive in energetic environments
- Enjoys interpersonal interactions
Pay & Schedule
- $16 per hour
- Full-time positions available
- Schedule flexibility for weekends and weekdays as needed
Benefits
- Marriott Bonvoy Employee Discount
Location
- Allentown, PA (onsite)
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