Hotel Night Auditor

Support overnight operations as the primary front desk contact while maintaining accurate audits, property security, and smooth guest experiences.

Responsibilities

• Welcome guests arriving or departing late or early with a friendly, professional demeanor
• Manage night audit duties, including balancing accounts, reconciling transactions, and preparing financial reports
• Oversee overnight front desk operations such as check-ins, check-outs, and responses to guest inquiries
• Monitor security cameras and complete routine inspections to support guest and staff safety
• Handle multi-line phone systems and respond promptly to guest requests and internal communications using strong phone etiquette
• Maintain detailed logs of activities, incidents, and transactions for audit purposes and future reference
• Coordinate with housekeeping and maintenance teams to address guest concerns and facility issues efficiently
• Prepare breakfast each morning

Requirements

• Strong customer service orientation with effective communication skills
• Knowledge of night audit procedures, front desk operations, and guest relations best practices (not required; training offered onsite)
• Ability to operate multi-line phone systems professionally with excellent phone etiquette
• High attention to detail to support accurate financial reconciliation and thorough record keeping

Benefits

• Employee discount

Pay & Work Location

• Salary: USD 13 - 14 per hour
• Location: Richmond, IN (onsite)
• Work type: In person