Hotel Night Auditor

Join the AC Hotel McKinney team in McKinney, TX, where you will handle nightly audit responsibilities while staying focused on great guest service at the front desk. This onsite Night Auditor role combines accuracy, hospitality, and smooth shift communication during overnight hours.

What you’ll do

• Complete all nightly audit-related duties while supporting guests at the front desk.
• Balance audit responsibilities with daily paperwork and shift reports.
• Handle guest needs, including check-in/check-out, reservations, and questions about hotel services.
• Greet guests, register, and assign rooms.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios and maintain room status inventory.
• Count cash and ensure the accuracy of the cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems and special requests.
• Communicate all pertinent shift information to the Front Office Manager, General Manager, and other desk staff.
• Complete required shift paperwork and night audit reports daily.
• Answer inquiries related to registration and provide shopping, dining, entertainment, and travel direction information, including explanations of in-room and hotel features.
• Maintain and clean the lobby and bathroom as needed, and ensure a smooth transition by sharing information with the following shift.
• Work closely with all hotel departments to support the highest quality of customer service.
• Perform other duties as assigned by management.

How you’ll succeed

• Team Player who works well as part of a group.
• Enthusiastic and engaged in daily responsibilities.
• Detail Oriented with the ability to complete tasks with accuracy.
• Dedicated with loyalty and integrity in your approach to work.

Requirements

• Willing to work overnight hours.

Benefits

• Medical, dental, vision, disability, and life insurance.
• 401(k) retirement match.
• Paid holidays and paid time off.
• Access to our Employee Assistance Program and Associate Emergency Foundation.