Housekeeping Room Inspector

Based in Huntsville, AL (onsite), the housekeeping room inspector supervises floors, inspects rooms and public areas, and trains staff to uphold cleanliness standards and guest satisfaction.

Responsibilities

• Oversee floor teams and validate room status before turnover in the property management system.
• Coach and train housekeeping staff to consistently meet cleanliness standards.
• Coordinate daily operations and staffing plans to clean guest rooms and public areas.
• Conduct daily inspections of guest rooms and outlets to ensure adherence to the quality assurance program.
• Accept and execute assignments from the Executive Housekeeper or Assistant Executive Housekeeper.
• Prepare weekly inventory, check in supplies, and report discrepancies.
• Notify the Housekeeping Management Team of supply needs and create purchase orders as required.
• Keep the management team informed of relevant department information.
• Assist in the direct training program for new housekeeping employees.
• Complete the daily housekeeping report.
• Follow up on maintenance requests to ensure timely resolution for guestrooms and equipment.
• Maintain a safe work environment by following safety and security policies.
• On slower days or staff shortages, assist with cleaning duties.
• Know opening and closing procedures for the housekeeping department.
• Physically inspect rooms daily to verify brand standards and readiness for guest check-in.
• Provide feedback to Room Attendants on room deficiencies.
• Clean or prepare rooms as needed.
• Ensure maintenance issues are reported immediately.
• Communicate room status to all hotel divisions.
• Support ongoing training across the housekeeping department.
• Promote the brand culture within the housekeeping team.
• Manage rushed or transferred rooms to ensure smooth processing.
• Keep housekeeping carts organized and ready for daily tasks.
• Maintain a guest satisfaction oriented approach and strive for high guest satisfaction.
• Foster teamwork across the department.
• Monitor and log key control procedures.
• Provide guests with information about hotel services, facilities, and amenities.
• Ensure proper use of chemicals and cleaning supplies by supervising usage, training staff, and labeling hazardous materials per regulations.
• Collaborate with the Front Office to ensure guest room satisfaction.
• Accurately report and log Lost and Found items and complete required documents.
• Ensure all storage areas are secured and that housekeeping sheets and the executive housekeeper sheet are submitted to the front desk before departure.
• Maintain cleanliness and upkeep of public hotel areas.
• Uphold excellence in hotel operations.
• Perform other duties as assigned.

Requirements

• Minimum 1 year of housekeeping experience.
• Previous supervisory experience is preferred.
• Experience in commercial cleaning and/or guest services is preferred.
• Working knowledge of cleaning utensils, vacuums, dryers, tools and fixtures.
• Ability to work quickly under pressure.
• Ability to follow directions and instructions.
• English reading proficiency and ability to print and speak simple sentences.
• Ability to perform basic arithmetic (add/subtract) when needed.
• Strong attention to detail.
• Education: High School Diploma or Equivalent.

Benefits

• Competitive salary.
• Health, dental, vision, life insurance, and other supplemental options.
• 401(k) with employer match.
• Paid time off.
• Uniforms provided for most positions.
• Team member hotel discount program.

Physical Demands

• Frequent walking and standing for the entire shift.
• Frequent climbing of stairs, bending, stooping, reaching, kneeling, and carrying.
• Use of hands to operate cleaning equipment and complete scrubbing/washing duties.
• Be able to push carts weighing up to 200 lbs.
• Occasionally required to lift and/or move up to 50 pounds.
• Visual acuity sufficient to inspect cleanliness of rooms and surfaces.
• Standing for long periods of time.
• Regularly exposed to fumes and caustic or toxic chemicals.
• Occasionally works in outside weather conditions.
• Occasionally exposed to wet and/or humid conditions.
• Noise level may be moderate to loud.
• Work environment is often high stress and mentally demanding.