Maintain hotel systems and ensure reliable mechanical performance through skilled inspections, repairs, and preventative maintenance.

Communicate professionally and effectively with co-workers and supervisors
Follow company policies and procedures
Inspect hotel equipment and perform major and minor repairs to support smooth operation of hotel mechanical functions
Report unusual conditions that may endanger mechanical functions or hotel operations to the Chief Engineer
Ensure all fire and safety inspections are completed and correct any discrepancies
Administer the preventative maintenance program as required, including completing work orders on time
Complete training related to safety, security, department procedures, and service guidelines
Maintain a professional image through appearance and dress in accordance with Company standards and uniform requirements
Maintain open communication with team members and management
Meet with vendors and suppliers to review scope of work and required products and materials
Obtain pricing and bids as directed
Attend and participate in team meetings
Adhere to established safety and emergency procedures and protocols, including Company, federal, and state regulations and guidelines
Complete all required Company training and compliance courses as assigned
Adhere to Company standards and maintain compliance with all policies and procedures
Support attendance as a key component of the position
Perform other related duties and responsibilities as assigned

Ability to understand and follow both oral and written directions
Ability to communicate effectively with others in English
Interact successfully with internal and external customers
Customer service skills
Maintain a positive and professional working environment
Foster a culture of excellence
Attention to detail
Analytical and problem-solving skills
Maintain composure and objectivity under pressure
Basic knowledge of Google Docs/Microsoft Word
Basic knowledge of Google Sheets/Microsoft Excel
Basic knowledge of Gmail/Microsoft Outlook
Basic math skills
Ability to perform well with frequent interruptions and/or distractions
Ability to communicate appropriately and effectively with all levels of management and external stakeholders
Ability to listen, understand, and resolve challenges and concerns from management, team members, and guests
Knowledge of key industry trends, regulations, and the current industry landscape
Ability to engage diplomatically with third party operators and owners, empathize, react appropriately to partner feedback, and help resolve issues where necessary
Ability to adjust effectively to evolving work environments and shifting internal and external requirements
Ability to work effectively in a culturally diverse environment and support diversity and inclusion within the organization

Climbing: ladders, stairs, scaffolding, ramps, poles; specifically when climbing exceeds ordinary motion
Balancing: walking/standing/crouching on narrow, slippery, or erratically moving surfaces; when balancing exceeds ordinary motion
Stooping: bending spine at the waist
Kneeling, crouching, crawling
Reaching, standing (particularly for sustained periods), walking (including long distances or between work sites)
Pushing, pulling
Lifting: raising/moving objects; up to 50 pounds regularly and up to 100 pounds occasionally
Grasping and feeling
Talking and hearing for exchanging detailed information and following spoken instructions
Hands to fingers for picking, pinching, typing, and similar tasks
Repetitive motion of wrists, hands, and/or fingers
No special visual requirements; close vision (20 inches or less), distance vision (20 feet or more)
Color vision, peripheral vision, depth perception, and focus ability
Heavy Work: constant walking or standing with ability to lift/move up to 50 pounds regularly and up to 100 pounds occasionally

Extreme cold (outdoor and indoor)
Extreme heat (outdoor and indoor)
Excessive noise requiring shouting to be heard above ambient levels
Vibrations
General hazards including proximity to moving mechanical parts, moving vehicles, electrical current, explosives, scaffolding, and/or high places
Biological hazards including exposure to pathogens from blood and bodily fluids
Chemicals exposure including toxic or caustic substances
Atmospheric exposure including fumes, odors, dust, mists, gases, or poor ventilation
Confined spaces including crawl spaces, shafts, manholes, and other areas with claustrophobia risk

Maintenance Technician

Job Description