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Job Description

Overnight Night Audit role in Phoenix, AZ (onsite) focused on end-of-day financial close, guest billing support, and overnight front desk coverage.

Responsibilities

  • Complete accurate, timely end-of-day financial reconciliation to ensure guest accounts match hotel records
  • Verify and post guest charges, payments, and adjustments with precision
  • Handle guest billing inquiries, including charges and folio-related questions, with clear explanations and strong guest service
  • Produce and distribute financial and operational reports for hotel management and other departments
  • Run daily transaction audits, flagging and resolving discrepancies, errors, or potential issues
  • Support Front Desk operations overnight, including check-ins, check-outs, and guest requests
  • Monitor and control access to the hotel overnight to maintain guest and property security
  • Serve as the point of contact for emergencies, following protocol and coordinating the required response
  • Maintain meticulous records of financial transactions and support compliance with accounting standards
  • Maintain a polished, professional appearance aligned with luxury brand standards

Requirements

  • Minimum 2 years of experience in Night Audit or accounting within hospitality is preferred
  • Opera PMS experience is preferred
  • Strong numerical and analytical skills with a keen attention to detail
  • Ability to work independently and efficiently during night shifts
  • Knowledge of accounting principles and procedures is preferred
  • Proficiency with property management systems
  • Exceptional organization and communication skills
  • Highly detail-oriented with a customer service focus
  • Ability to multitask and work under pressure
  • Professional phone manner and a teamwork mentality

Technologies

  • Opera PMS

Benefits

  • Comprehensive benefits for team members working 25+ hours per week, including medical, dental, vision, and more
  • Paid time off eligibility for those working 32+ hours per week
  • Overnight Shift Premium: +$1 (11PM-7AM)

Location: Phoenix, AZ (onsite)
Salary: USD 21 - 21 per hourly

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