Night Audit
Job Description
Overnight Night Audit role in Phoenix, AZ (onsite) focused on end-of-day financial close, guest billing support, and overnight front desk coverage.
Responsibilities
- Complete accurate, timely end-of-day financial reconciliation to ensure guest accounts match hotel records
- Verify and post guest charges, payments, and adjustments with precision
- Handle guest billing inquiries, including charges and folio-related questions, with clear explanations and strong guest service
- Produce and distribute financial and operational reports for hotel management and other departments
- Run daily transaction audits, flagging and resolving discrepancies, errors, or potential issues
- Support Front Desk operations overnight, including check-ins, check-outs, and guest requests
- Monitor and control access to the hotel overnight to maintain guest and property security
- Serve as the point of contact for emergencies, following protocol and coordinating the required response
- Maintain meticulous records of financial transactions and support compliance with accounting standards
- Maintain a polished, professional appearance aligned with luxury brand standards
Requirements
- Minimum 2 years of experience in Night Audit or accounting within hospitality is preferred
- Opera PMS experience is preferred
- Strong numerical and analytical skills with a keen attention to detail
- Ability to work independently and efficiently during night shifts
- Knowledge of accounting principles and procedures is preferred
- Proficiency with property management systems
- Exceptional organization and communication skills
- Highly detail-oriented with a customer service focus
- Ability to multitask and work under pressure
- Professional phone manner and a teamwork mentality
Technologies
- Opera PMS
Benefits
- Comprehensive benefits for team members working 25+ hours per week, including medical, dental, vision, and more
- Paid time off eligibility for those working 32+ hours per week
- Overnight Shift Premium: +$1 (11PM-7AM)
Location: Phoenix, AZ (onsite)
Salary: USD 21 - 21 per hourly
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