Pool and Beach Houseman

Grand Beach Suites Hotel in Miami Beach, FL is hiring an on-site Pool and Beach Houseman to help create a clean, organized, and relaxing pool and beach experience for every guest. This role supports guest satisfaction through attentive setup, thorough upkeep, and quick, friendly assistance, while helping maintain a safe and welcoming outdoor environment.

What you’ll do

• Arrive on time, groomed and in the correct uniform, and follow hotel standards
• Set up and break down poolside and beach furniture, umbrellas, and amenities to keep the area tidy
• Clean and maintain pool and beach spaces by removing debris, wiping down surfaces, and reporting safety concerns
• Welcome guests, help with seating and amenities, and respond to requests promptly
• Monitor inventory for guest supplies such as towels, water, and sunscreen, and replenish stock as needed
• Support safety and hygiene compliance by checking conditions and following health and safety policies
• Assist with special event setup in pool and beach areas when required
• Report incidents or issues right away to the Pool & Beach Manager
• Stay current on hotel amenities and services to answer guest questions
• Work collaboratively with the team and assist others as needed to maintain smooth operations
• Maintain a polite, friendly, helpful attitude toward guests, management, and coworkers
• Execute emergency procedures as outlined in hotel safety standards
• Attend regular hotel meetings and training sessions to stay updated on standards and policies
• Keep equipment and work areas clean, organized, and in excellent condition
• Follow hotel recycling practices and uniform and grooming standards
• Stay informed on hotel updates, services, and policies
• Perform other duties assigned to support the pool and beach team

What you bring

• Ability to work effectively as part of a dynamic team to deliver a high-quality guest experience
• Customer service experience in a hospitality setting
• Ability to communicate in English; additional languages are a plus
• Physical stamina to stand, walk, lift, and carry items for extended periods
• Strong attention to detail and excellent organizational skills
• Flexibility to work a changing schedule, including weekends and holidays
• Ability to work outdoors in various weather conditions
• Tolerance of all cultures and a welcoming approach with guests
• Within the first 30 days, ability to perform to standard all activities on the New Hire Training Checklist

Compensation: $16.00 per hour.