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Job Description

At Battle House Hotel & Spa, the Spa team focuses on creating a welcoming, comfortable experience from the moment guests arrive. This onsite role supports a clean, well organized spa environment while helping treatments run smoothly. If you take pride in high cleanliness standards and enjoy being part of a guest centered setting, this position offers a supportive workplace along with meaningful benefits.

Responsibilities

  • Maintain impeccable cleanliness standards throughout the spa.
  • Welcome spa guests, escort them to the locker area, assign lockers, and provide all necessary amenities for their visit.
  • Communicate the proper usage of spa facilities to support guest comfort and safety.
  • Keep restrooms and showers clean and well stocked by replacing used towels and bath mats promptly and wiping down showers after each use.
  • Assist therapists during treatments as needed to support smooth service delivery and guest satisfaction.
  • Manage inventory levels and ensure guest supplies are available in the locker room and vanity areas.
  • Monitor guest appointments, ensure guests are in the appropriate areas at scheduled times, and promptly report any issues to supervisors.
  • Stock and serve beverages and fruits in the lounge areas, offering refreshments to each guest.
  • Handle laundry processes, dispose of soiled linens according to established systems, and fold and stock fresh towels per standard operating procedures.
  • Prepare spa areas such as relaxation rooms with necessary items (including ice packs and towels) to support a comfortable environment.

Benefits

  • Health, Dental, Vision and Life Insurance including FSA and HSA options
  • Short and Long-Term Disability
  • Paid holidays, Vacations, PTO and Sick Leave
  • 401k with matching
  • Tuition Reimbursement
  • Hotel and Food and Beverage Discounts

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