Step into a guest-focused role at Casa Loma Beach Hotel in Laguna Beach, CA, where your day-to-day work helps create smooth, welcoming stays from arrival to departure. This onsite Guest Experience Coordinator position blends warm guest interaction with coordinated logistics, so visitors feel cared for at every touchpoint. The hourly pay is USD 20.
What you’ll do
You will be a confident presence at the start of every stay, greeting guests with warmth and charisma and setting the tone for a memorable visit. Your service will turn everyday moments into stories through food and beverage artistry in the lobby, by the pool, or on the rooftop terrace.
Your focus is on seamless hospitality details. You will ensure every part of a guest’s experience runs smoothly, from check-in to departure, so the final impression matches the first. You’ll also provide personalized room orientations and complete guest requests with a thoughtful, service-first approach.
In addition, you’ll manage the moving parts of the stay. That includes coordinating everything from guest luggage to beach amenities, helping create moments that feel effortless and intentional.
What you bring
- High School Graduate or equivalent, with experience in hospitality or related fields.
- Required certifications such as Responsible Beverage Service (RBS) and a Food Handler’s Card.
- Multitasking ability paired with strong communication and attention to detail.
- Physical agility to handle the demands of a busy hotel environment.
Benefits
Casa Loma Beach Hotel supports your well-being and long-term planning with a competitive benefits package:
- Medical
- Dental
- Vision
- Hotel Discounts
- Voluntary Products
- 401k + Match
- Pet insurance
Perks include Medical / Dental / Vision, Hotel Discounts, Voluntary Products, 401k + Match, Pet insurance, and more.
