Traverse City, MI

Hotel Jobs in Traverse City, MI

3 jobs found

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Today

Maintenance / Hotel Engineer

Delamar Hotel Traverse City, MI

Traverse City, MI

Today

$18 - $20/hr Full time Hotel Hotel Operations Maintenance

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Job Description

Delamar Hotel in Traverse City, MI is hiring a Maintenance / Hotel Engineer onsite to keep the property running smoothly and help ensure a great guest experience across guestrooms, pools, and common spaces. In this role, you will handle hands-on maintenance, repairs, and preventative work while collaborating with the Chief Engineer and the Maintenance Team. You’ll also enjoy a supportive workplace with recognition, employee discounts, and paid time off.

Compensation: $18.00 to $20.00 per hour (USD)
Schedule: Full-time and Part-time (in-person)

What you’ll do

Fix and maintain mechanical equipment, including assigned work requests across electrical and mechanical systems
Complete preventative maintenance and daily checklists for guestrooms and public areas
Perform plumbing work, painting, and flooring repair and upkeep
Support basic electrical and HVAC repairs as needed
Handle outdoor and landscaping duties, including mowing, weeding, trimming, watering, garbage removal, and clearing/cleaning parking lot debris
Maintain beach clean-up tasks such as raking and event prep
Clear sidewalks and entrances during inclement weather, including shoveling, snowplowing, and snow blowing
Make repairs to masonry, woodwork, and furnishings, including patching or replacing plaster and repainting walls, ceilings, and trim
Move items to different hotel locations and/or storage and clean work areas after completion
Maintain logs and documentation, follow company work policies and procedures, and report daily to the Chief Engineer about any issues
Maintain a friendly, cheerful, and courteous demeanor and provide personalized guest service at all times
Practice safe work habits, wear protective safety equipment, and comply with OSHA standards
Work as a shuttle driver during staffing shortages or peak check-in/check-out periods, if needed
Perform work to local, state, and federal codes

Skills and qualifications

Strong skills in plumbing, carpentry, painting, and electrical
HVAC skills preferred (not required)
Ability to respond effectively during emergency procedures
Ability to maintain logs and documentation properly
Relevant technical knowledge with problem-solving skills
Efficiency and organization, with teamwork skills
Ability to work independently and with little supervision
Conversational English vocabulary
Good verbal and written communication skills
Must be able to pass a background check
Must have a valid driver’s license

Benefits

Bi-Weekly Service Bonus
Complimentary Shift Meal
Employee Recognition Programs
Employee Discounts
Paid Time Off (Sick Time)
Paid Vacation Time (full-time employees)
401K Program with Company Match (full-time employees)
Competitive Medical, Dental, and Vision (full-time employees)
Life Insurance (Company Paid) (full-time employees)
Short Term Disability (Company Paid) (full-time employees)

Physical demands

Ability to stand for long periods
Ability to reach above your head, stoop, kneel, crouch, or crawl
Ability to lift and/or move up to 50 pounds and occasionally lift and/or move up to 50 pounds

Work location: Onsite (in person)

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14d ago

Front Desk Agent

Delamar Hotel Traverse City, MI

Traverse City, MI

14d ago

$19+/hr Full time Administrative Support Customer Service Front Desk

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Job Description

Delamar Hotel in Traverse City, Michigan is seeking a Front Desk Agent to welcome guests, manage reservations, and provide information about rooms, rates, and amenities while delivering a positive guest experience. This onsite role supports front office operations and represents the hotel to arriving guests.

Responsibilities

Greet and thank guests in a sincere, friendly manner.
Check guests in on arrival and out on departure.
Post charges to the appropriate guest accounts.
Anticipate and address guests' needs, and resolve their problems and complaints.
Assist guests with disabilities.
Answer phones and assist with inquiries.
Assist the reservations department with taking guest reservations.
Collaborate and communicate with other internal departments to ensure guest satisfaction.
Maintain a good rapport with fellow employees and reflect a positive attitude.
Complete all assignments as requested on the daily checklist.
Comply with company procedures and safety policies.
Maintain open lines of communication with management.

Requirements

Previous guest service experience preferred
Ability to work with little or no supervision while meeting high-performance standards
Team player
Physical mobility and stamina
Ability to follow instructions
Outstanding written and verbal communication skills
Well groomed, professional, and polite
Must be able to work days, nights, weekends, and holidays

Benefits

Complimentary shift meal
Employee discounts
Employee recognition programs
401(k)
401(k) matching
Health insurance
Life insurance
Paid time off
Vision insurance

Employment Details

Full-time
Part-time

Compensation

From $19.00 per hour

Work Location

In person, onsite at Delamar Hotel, Traverse City, MI

Typical Physical Demands

Ability to stand for long periods of time
Ability to reach above head, stoop, kneel, crouch, or crawl
Ability to lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds

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14d ago

Front Desk Supervisor

Delamar Hotel Traverse City, MI

Traverse City, MI

14d ago

$22 - $23/hr Full time Customer Service Front Desk Guest Relations

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Job Description

Delamar Hotel in Traverse City, Michigan, is seeking a Front Desk Supervisor to lead the Front Office team and uphold the property’s elevated hospitality standards. The role is on site and emphasizes on-floor leadership, guest interactions, and ensuring a seamless service flow throughout daily operations.

Job Summary

The Front Desk Supervisor guides the Front Office team through hands-on supervision, ensuring procedures align with Delamar Traverse City standards of thoughtful, refined hospitality. This position serves as a visible on-floor presence, shaping team performance, supporting guest interactions, and maintaining smooth operational flow. You will execute established procedures, foster team development, and ensure each guest experience is handled with professionalism, efficiency, and attention to detail.

Responsibilities

Oversee the daily Front Office operations to ensure adherence to hotel standards and procedures.
Lead by example by actively participating in guest check-in, check-out, and service interactions.
Coach and direct Front Desk Agents to sustain consistent performance and service delivery.
Address guest concerns and complaints in a professional and timely manner.
Ensure all guest requests are followed through to completion.
Coordinate with Housekeeping and other departments to maintain room readiness and service flow.
Assist in assigning guest rooms, considering preferences, VIP status, and operational needs.
Support onboarding and on-the-job training of new team members.
Provide real-time coaching and feedback to improve team performance.
Maintain accuracy in guest billing, payments, and adherence to credit policies.
Monitor shift operations and communicate issues to leadership.
Respond to OTA online reviews in the absence of Front Office Leadership.
Maintain knowledge of hotel services, local area information, and guest recommendations.
Ensure all safety and emergency procedures are understood and followed.
Assist in maintaining departmental organization, supplies, and cleanliness.
Act as deputy for the Assistant Front Office Manager in their absence and assume related responsibilities.
Perform additional duties as directed by Front Office leadership.

Requirements

1 to 3 years of Front Office or Guest Services experience in a hospitality environment.
Previous supervisory or leadership experience preferred.
Strong verbal and written communication skills.
Ability to work flexible schedules including evenings, weekends, and holidays.
Professional presence with strong interpersonal skills.
Ability to remain composed in a fast paced environment.
Strong attention to detail and organizational skills.
Team oriented with a focus on collaboration and support.

We Offer

Complimentary Shift Meal
Employee discounts
Employee Recognition Programs

Benefits

Competitive Medical, Dental, and Vision
Paid Time Off
401k Plan with Company Match
Short Term Disability - Company Paid
Life Insurance - Company Paid
Dental insurance
Food provided
Free parking
Health insurance
Vision insurance

Pay

USD 22.00 – 23.00 per hour

Physical Requirements

Ability to stand and be actively present for extended periods.
Ability to move throughout the property as required.

Work Location

Onsite in Traverse City, Michigan

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Hotel Jobs in Traverse City, MI

Maintenance / Hotel Engineer

Front Desk Agent

Front Desk Supervisor

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