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Sales Manager

Hotel Viata West Lake Hills, TX

West Lake Hills, TX

Today

$70k - $80k/yr Full time Manager Customer Service Event Management

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Job Description

Join Hotel Viata's onsite sales team in West Lake Hills, TX, where you will drive growth by pursuing new business, managing key accounts, and cross-selling for both Hotel Viata and the PHG Collection. This on-site role offers competitive compensation and the chance to build lasting relationships with corporate, association, government, and wholesale clients while collaborating across our brands.

Benefits

Competitive annual salary in the USD 70,000 to 80,000 range.
On-site position located in West Lake Hills, Texas.
Opportunities to expand business for Hotel Viata and the PHG Collection through long-term client partnerships and cross-selling.
Exposure to industry events, training, and sales initiatives to develop skills and market knowledge.

Responsibilities

Proactively identify new business opportunities by prospecting groups, travel managers, travel agents, and hotel guests; leverage networks to open doors and find profitable avenues within the marketplace; research market trends and client needs to develop corporate, association, government, consortia, and wholesale accounts.
Represent the hotel in industry circles by participating in organizations, trade shows, community events, and sales blitzes; deliver onsite and field presentations to prospective clients; engage in pre-event meetings and training as required.
Develop and sustain long-term relationships through consistent communication and high-quality customer service.
Assess opportunities, monitor market trends and competition, and respond to RFPs via Lanyon and direct proposals; maintain client correspondence and data in the Business Travel Workbook.
Keep detailed records of clients and prospects in the property's systems and contribute to ongoing data quality and reporting.
Attend Business Review Meetings, research new companies, and design direct marketing campaigns; participate in training and deliver presentations as needed.
Conduct familiarization trips and engage with the local community to cultivate new business.

Requirements

High school diploma or GED required; bachelor’s degree in Hospitality or Business Management is preferred.
Two or more years of related sales experience in a hotel or corporate environment (examples include Catering/Event Sales, Event Coordination, Travel Manager/Agent, or Executive Meeting Manager).
Solid knowledge of hotel service standards, guest relations, and etiquette; ability to sell and operate in a high-volume, time-sensitive environment.
Able to learn and follow effective sales processes designed to maximize revenue while adhering to operating criteria; completion of required training is expected.
Strong sales techniques with negotiation and closing abilities; capable of identifying customer needs and presenting options persuasively across in-person, video, email, and phone channels; capable of creating and delivering sales presentations and materials; discretion with confidential information; positive attitude and professional demeanor.
Excellent communication and interpersonal skills; able to apply logical reasoning to evaluate solutions and stay calm under pressure.
Working knowledge of MS Office; familiarity with hotel systems such as Opera, Fosse, Infor, Concur, DELPHI, Agency360, STR Reporting, Teams, Zoom, SynXis, Lighthouse, Sertifi, Lanyon, Knowland, CoStar, ZoomInfo, and LinkedIn is preferred.
Flexibility to work varying schedules, including holidays, weekends, and alternate shifts; this position is based at the property and may require some travel to industry events and sales missions.
Maintains a clean appearance and professional demeanor.
Driver's license required.

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2d ago

Sales Manager

Kaimana Beach Hotel Honolulu, HI

Honolulu, HI

2d ago

Full time Manager Marketing Business Development

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Job Description

The Sales Manager role at Kaimana Beach Hotel focuses on soliciting and managing accounts within defined market segments, pursuing new business to drive revenue, and delivering timely month-end reporting on account production.

Overview

The Sales Manager is responsible for soliciting and maintaining familiarity with all accounts in specified market segments. The role also encompasses prospecting and closing on assigned accounts or territory to positively impact hotel revenue, along with month-end reporting and tracking for account production.

Responsibilities

Understand and apply all Highgate Hotel sales policies and selling techniques, emphasizing occupancy and Average Daily Rate (ADR).
Conduct professional site inspections with clients, highlighting key features and benefits of the property.
Develop a comprehensive understanding of hotel operations, including Food and Beverage, Guest Services and Reservations.
Aquire thorough knowledge of the company’s sales policies and SOPs, and ensure adherence by the sales team.
Create and execute plans for outside sales calls, industry trade shows, and customer events.
Meet or exceed established targets.
Research and generate new leads through database research and proactive outreach, maximizing new room revenue and surpassing lead-generation goals.
Attend the daily Group RevMAX meeting and weekly sales meetings as required.
Manage the Sales Department within the approved sales expense budget.
Provide office coverage as scheduled.
Maintain and participate in an active sales solicitation program.
Monitor top account production and analyze market trends.
Maintain regular contact with existing accounts according to the tracing frequencies for each account.
Invite clients to the hotel for entertainment, tours and site inspections.
Assist in implementing direct sales promotions such as parties and sales blitzes.
Assist in preparing required reports in a timely manner.
Utilize the property's computerized sales management system to manage the hotel’s business, including generating reports, entering business, blocking space and building accounts.
Adhere to Prime Selling Time (PST).
Develop networking opportunities through active participation in community and professional associations, activities and events.
Manage and negotiate sales transactions to ensure smooth and successful closings.

Requirements

At least 2 years of progressive hotel sales experience.
Valid driver’s license for the applicable state.
Proficiency in Windows, and company-approved spreadsheets and word processing.

Technologies

Windows

Location

Honolulu, HI (onsite)

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