The Overnight IRD Server at Sunset Marquis Hotel, based onsite in West Hollywood, CA, is a part-time role focused on greeting guests, inputting and delivering orders, coordinating with the kitchen, and maintaining proper cash handling and credit procedures to deliver a memorable IRD experience.
Role Summary
The Overnight IRD Server greets guests, inputs and delivers orders, communicates with kitchen staff, and adheres to cash handling and credit procedures to deliver a memorable IRD experience.
About Sunset Marquis
The Sunset Marquis is a four-diamond hotel located in West Hollywood. The property includes Cavatina restaurant, Bar 1200, and SPA. The hotel offers a comprehensive benefits package and opportunities for growth.
Responsibilities
- Present checks promptly, handle billing and payments via credit card, and solicit guest feedback.
- Comply with all cash-handling and credit policies and procedures.
- Prepare, deliver, and remove IRD trays and amenities promptly and thoroughly.
- Follow all controls, regulations, laws, and procedures related to food and alcohol service, safety, and sanitation.
- Able to cross-train in other F&B areas.
Qualifications
- High school diploma or GED, or 2-3 years of related experience, or an equivalent combination of education and experience.
- Experience in a luxury hotel environment is required.
- Experience in a high-volume, fast-paced work environment is required.
- Food Handlers Card required.
- Proficient in English, both spoken and written.
- Flexible availability for all shifts, including weekdays, weekends, and holidays.
- Aloha experience is a plus.
- TIPS Certification is a plus.
- RBS (Responsible Beverage Service) certification is a plus.
- Spanish language proficiency is preferred.
Technology
Aloha
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Life insurance
- Complimentary onsite parking or monthly metro pass
- Employee meals
- PTO (vacation, sick, holiday)
- On-the-job training
- Growth opportunities
- Discount room rates to staff
- Tuition reimbursement
- Wellness program
Hours
Sunday and Monday 10:30pm – 7:00am
Physical Requirements
Must be able to occasionally lift and/or move up to 50 pounds.
