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Job Description

The Overnight IRD Server at Sunset Marquis Hotel, based onsite in West Hollywood, CA, is a part-time role focused on greeting guests, inputting and delivering orders, coordinating with the kitchen, and maintaining proper cash handling and credit procedures to deliver a memorable IRD experience.

Role Summary

The Overnight IRD Server greets guests, inputs and delivers orders, communicates with kitchen staff, and adheres to cash handling and credit procedures to deliver a memorable IRD experience.

About Sunset Marquis

The Sunset Marquis is a four-diamond hotel located in West Hollywood. The property includes Cavatina restaurant, Bar 1200, and SPA. The hotel offers a comprehensive benefits package and opportunities for growth.

Responsibilities

  • Present checks promptly, handle billing and payments via credit card, and solicit guest feedback.
  • Comply with all cash-handling and credit policies and procedures.
  • Prepare, deliver, and remove IRD trays and amenities promptly and thoroughly.
  • Follow all controls, regulations, laws, and procedures related to food and alcohol service, safety, and sanitation.
  • Able to cross-train in other F&B areas.

Qualifications

  • High school diploma or GED, or 2-3 years of related experience, or an equivalent combination of education and experience.
  • Experience in a luxury hotel environment is required.
  • Experience in a high-volume, fast-paced work environment is required.
  • Food Handlers Card required.
  • Proficient in English, both spoken and written.
  • Flexible availability for all shifts, including weekdays, weekends, and holidays.
  • Aloha experience is a plus.
  • TIPS Certification is a plus.
  • RBS (Responsible Beverage Service) certification is a plus.
  • Spanish language proficiency is preferred.

Technology

Aloha

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Life insurance
  • Complimentary onsite parking or monthly metro pass
  • Employee meals
  • PTO (vacation, sick, holiday)
  • On-the-job training
  • Growth opportunities
  • Discount room rates to staff
  • Tuition reimbursement
  • Wellness program

Hours

Sunday and Monday 10:30pm – 7:00am

Physical Requirements

Must be able to occasionally lift and/or move up to 50 pounds.

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