Banquet Manager

Heidel House Hotel and Conference Center offers an onsite banquet management role in Green Lake, WI, with an hourly pay rate of $18 to $21. The position coordinates banquet food service operations while helping create a polished, guest-focused event atmosphere. You will also enjoy employee discount benefits and a flexible schedule.

What you’ll do

As Banquet Manager, you will coordinate and oversee banquet food service operations from start to finish, balancing quality service with smooth event execution. Your day-to-day work includes connecting cooking staff and floor staff to deliver consistent results, supporting event readiness, and maintaining accurate event documentation.

• Coordinate quality of food service between cooking staff and floor staff.
• Prepare garnishes and decorative arrangements.
• Review seating diagrams for acceptability and accuracy.
• Delegate duties to team members for each event.
• Maintain detailed reports for management and develop an accurate bill for service.
• Resolve guests’ concerns, inquiries, and complaints.
• Monitor food service to limit food wastage or contamination.
• Manage transfers and stock inventory, including food materials and all operating materials.
• Inspect uniforms of floor staff prior to events to ensure propriety.
• Enforce hygiene and grooming standards for the team.
• Maintain cleanliness of the banquet floor, kitchen, and storage areas.
• Work as a bartender or server when necessary.

You will also help maintain compliance and responsible service by enforcing all employer rule and food service regulations, including adherence to health and safety standards. In addition, you will help validate customers’ IDs and monitor beverage consumption to address severe intoxication.

What you bring

• 3+ years of experience in the food service or hospitality environment.
• High school diploma or equivalent.
• Friendliness, courtesy, and respect when serving others.
• Ability to communicate effectively, both verbally and in print.
• Extensive knowledge of food preparation and service.
• Stamina to handle heavy objects, prolonged periods of standing, and other moderately strenuous activity.
• Ability to solve problems and delegate tasks.

Pay and location

This onsite role is based in Green Lake, WI, with an hourly rate of $18 to $21.