Boutique Housekeeper

ATC Hotel Management LLC is seeking a Boutique Housekeeper for an onsite role in Niantic, CT. In this position, you will clean guest rooms and suites to align with the highest cleanliness and service standards, creating a comfortable, clean, home-away-from-home experience.

This role supports Avra Standards and involves regular room readiness tasks, professional guest interactions, and coordination with internal departments to help ensure guest comfort and satisfaction.

Key Responsibilities

• Follow established cleaning procedures and instructions for use on cleaning agents, including applying cleaning solvents.
• Complete ongoing housekeeping training and maintain quality to the highest standards and Avra Standards.
• Carry linens, towels, toilet items, and cleaning supplies throughout guest room cleaning.
• Clean and sanitize toilets, showers/bathtubs, countertops, and sinks.
• Replenish supplies including drinking glasses, linens, writing supplies, hotel literature, and bathroom items.
• Make beds and change linens.
• Keep storage areas well-stocked, clean, and tidy.
• Dust and polish furniture and equipment.
• Vacuum the entire room by pushing and pulling the vacuum.
• Empty all trash within the room.
• Wash windows, walls, ceilings, and woodwork, and wax or polish as necessary.
• Provide professional, pleasant customer service at all times.
• Coordinate with other internal departments to support guest comfort and satisfaction.
• Check rooms for lost items and process them through lost and found.
• Notify a supervisor of needed maintenance.
• Communicate with your supervisor regarding room status, guest compliments, and any complaint or concerns.
• Clean public areas as part of the role.
• Comply with attendance rules and be available to work on a regular basis, including weekends and holidays.
• Note that management may assign or reassign duties and responsibilities at any time.

Requirements

• Professional appearance and demeanor.
• Customer Service focus.
• Previous cleaning experience preferred.
• Ability to work with cleaning chemicals.
• Ability to work flexible shifts.
• Must be able to push, pull, and lift 30 lbs.
• Ability to bend, reach, and kneel or crawl at a low level.

Additional Job Details

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Work conditions may include frequent exposure to humid conditions, possible exposure to contaminants, disease, or infections, occasional exposure to toxic or caustic chemicals, and a usually quiet noise environment.
• Typical weekly hours are 20-30 for part time and 30-40 for full time, varying days Monday through Sunday.

Skills and Behaviors

• Skills: Employee Relations, Customer Service
• Behaviors: Enthusiastic, Team Player, Detail Oriented
• Motivations: Work-Life Balance, Flexibility