Director of Sales & Marketing

Lead the sales growth and marketing presence for a hospitality venue in Liverpool, NY with an onsite role at Randolph House Hotel & Convention Center.

Responsibilities

• Develop and implement comprehensive sales strategies to increase market share and meet revenue goals across multiple channels
• Manage key client accounts and maintain strong customer satisfaction through service delivery and tailored solutions
• Lead business development efforts by sourcing new market opportunities, building strategic partnerships, and expanding the customer base
• Oversee marketing campaigns to strengthen brand visibility, generate leads, and support sales goals via digital marketing, events, and promotions
• Use sales performance analysis to track metrics, evaluate market trends, and review the competitive landscape; refine strategies based on findings
• Leverage CRM tools (including Salesforce) to track prospects, manage pipelines, and streamline client communication
• Negotiate contracts and proposals to secure mutually beneficial agreements while maintaining company standards
• Coordinate with product teams to align technical sales efforts with product offerings and customer needs
• Support continuous improvement in customer service standards to promote retention and client loyalty

Requirements

• Proven outside sales experience with a focus on B2B environments, particularly in event planning and hospitality sales
• Demonstrated success in team management and leadership capacity within sales or marketing functions
• Extensive background in business development, account management, and negotiation strategies that drive revenue growth
• Strong analysis skills to interpret data for strategic decision-making
• Familiarity with Salesforce or similar CRM platforms for managing customer relationships and sales pipelines
• Experience developing integrated marketing initiatives that support sales objectives
• Excellent communication skills with customer service expertise to build lasting client relationships

Technology

• Salesforce

Pay

• $60,000.00 - $65,000.00 per year

Work Location

• In person (Liverpool, NY)