Engineer Supervisor

Oversee day-to-day Engineering operations for a Miami hotel and step into administrative and operating leadership when needed.

Responsibilities

• Assist in developing and implementing plans to keep the property, equipment, grounds, and other assets in safe, acceptable repair.
• Ensure the hotel operates in compliance with all local, state, and federal laws.
• Ensure emergency and life safety equipment and systems are inspected, tested, and certified according to hotel standards or the authority having jurisdiction.
• Supervise Engineers and ensure proper training in the customer service program, standard operating procedures, and loss prevention standards.
• Actively participate in energy conservation programs per Highgate Hotel standards.
• Review Guest and Meeting Planner comment cards to identify issues and ensure timely correction.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Assist with administration of vendor contracts controlled by the Engineering Department per hotel standards.
• Assist in developing and controlling wage/salary, other expenses, and energy budgets per Highgate Hotel financial standards.
• Assist with developing financial forecasts and participate in monthly profit/loss review meetings.
• Assist with special projects and renovations as needed.
• Repair and program the hotel electronic lock system.
• Assist in scheduling preventive maintenance tasks.

Requirements

• High School diploma or equivalent and/or experience in a hotel or a related field required.
• Previous supervisory skills required.
• Flexible and long hours sometimes required.
• Ability to perform heavy work: exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Maintain a warm and friendly demeanor at all times.
• Effective verbal and written communication with all levels of employees and guests in an attentive, friendly, courteous, service-oriented manner.
• Ability to listen to, understand, and clarify employee and guest concerns.
• Multitask and prioritize departmental functions to meet deadlines.
• Approach encounters with employees and guests with an attentive, friendly, courteous, service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling (varies based on hotel needs).
• Maintain high standards of personal appearance and grooming, including wearing proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to support safe and efficient hotel operations.
• Maximize productivity efforts, identify problem areas, and assist with implementing solutions.
• Handle problems by anticipating, preventing, identifying, and solving as necessary.
• Understand and apply complex information and data from various sources to meet objectives.
• Ability to cross-train in other hotel-related areas.
• Maintain confidentiality of information.
• Show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• For Employees Based in Washington: 8 paid holidays per year; up to 20 days of paid vacation per year based on classification and length of service; Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked with up to 72 hours unused carried over
• For Employees Based in Colorado: 8 paid holidays per year; employees working in Denver receive 64 hours of designated holiday time per calendar year; up to 20 days of paid vacation per year; 6 days or 48 hours of Paid Sick Leave per year accrued at 1 hour for every 30 hours worked
• For Employees Based in California: 8 paid holidays per year; up to 20 days of paid vacation per year based on classification and length of service (capped at 1.5x annual accrual rate); non-supervisory employees working in Los Angeles accrue up to 22 days of Compensated Time Off based on length of service (capped at 192 hours combined PST and CTO); Paid Sick Time accrues at 1 hour for every 30 hours worked with carryover rules described in the posting
• Note: benefits above do not apply to part-time positions

Location: Miami, FL (onsite)

Posting date: 11/8/2026 (open for at least 60 days)

About E11EVEN Club Hotel & Residences: Inspired by the human condition in its many forms, E11EVEN Club Hotel & Residences promotes an exclusive, personal, self-curated way of being, with residences in the creative and thriving metropolis of Miami.