Catering Sales Manager

The Catering Sales Manager at E11EVEN Club Hotel & Residences plays a key role in growing catering revenue while ensuring an outstanding guest experience. Reporting to the Director of Sales, this position manages the full catering sales cycle for assigned accounts and markets, from prospecting and booking through event coordination and execution.

Role Overview

In this onsite position in Miami, FL, the Catering Sales Manager develops and executes sales plans aligned with the Director of Sales strategy to achieve individual catering revenue goals. The role is responsible for building relationships across corporate and social segments, coordinating with culinary and banquet teams, and translating confirmed business into clear operational plans.

Key Responsibilities

• Execute sales and action plans to meet individual catering revenue goals, consistent with the Director of Sales strategy.
• Develop client relationships across corporate accounts, social clients, event planners, and industry partners.
• Prospect, qualify, and close catering opportunities to maintain a steady pipeline.
• Partner with culinary and banquet operations to customize menus and event packages for client needs.
• Coordinate event details including site visits, menu tastings, room setups, and logistics for smooth execution.
• Draft detailed Banquet Event Orders (BEOs) to support accurate execution.
• Negotiate contracts and pricing within established guidelines, following hotel policy and revenue management guidelines.
• Track market trends and competitor activity, and share insights with the Director of Sales.
• Prepare weekly and monthly sales reports and contribute to catering forecasts and budgets.
• Represent the hotel at industry events, trade shows, and networking functions to generate new business opportunities.
• Perform other duties as assigned to support business needs.

Requirements

• Minimum 2 years of sales experience in the hospitality industry with a focus on catering and events.
• Bachelor’s degree in Hospitality Management or Business Administration (preferred).
• Demonstrated success meeting and exceeding sales goals.
• Strong negotiation, communication, and interpersonal skills to build rapport and trust with clients and colleagues.
• Exceptional organization and time management with the ability to manage multiple events concurrently.
• Proficiency in Microsoft Office Suite and Delphi sales management software.
• Knowledge of the local market and industry best practices.
• Ability to travel occasionally to attend trade shows and conferences.

Benefits

• Medical, dental, vision, and life insurance
• Short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays, paid vacation, and paid sick leave (in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• Washington-based employees: additional holiday and vacation and paid sick/safe time accrual details provided per applicable policy
• Colorado-based employees: additional holiday and vacation and paid sick leave accrual details provided per applicable policy
• California-based employees: additional holiday and vacation and paid sick time accrual details provided per applicable policy

Posting date: This job opening was posted on 10/13/2026 and will remain open for at least 75 days.