Hotel Night Auditor
Job Description
Work the night shift at The Hotel Rambler, A Hilton Tapestry Collection in Montgomery, OH (onsite) and help keep the property running smoothly after-hours. This role supports a calm, organized overnight experience through accurate auditing, efficient front desk coverage, and responsive guest service. Enjoy a compensation rate of $18.00 per hour, with full-time or part-time schedule options.
What you’ll get
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Employee discount
Responsibilities
- Complete nightly audits of financial transactions and ensure accurate reporting
- Manage front desk operations including check-ins and check-outs during the night shift
- Provide outstanding customer service by promptly addressing guest inquiries, concerns, and requests
- Maintain accurate records of guest accounts and transactions
- Handle multi-line phone systems efficiently while maintaining proper phone etiquette
- Assist with guest relations to help enhance the guest experience
- Collaborate with other departments and shifts prior to your own to support seamless overnight operations
Requirements
- Previous experience in hotel night auditing or front desk is REQUIRED
- Prior experience in front desk operations or guest services is required
- Familiarity with night audit procedures is a plus
- Strong customer service skills with a focus on guest satisfaction
- MUST be dependable and have own transportation
- Ability to work independently during night shifts while maintaining attention to detail
- Ability to commute: Montgomery, OH 45242 (Required)
Work location: In person.
Schedule: Full-time, Part-time.