Housekeeper

The Housekeeper role at Hotel Equities within the Hampton Inn & Suites Irving Hwy 183 in Irving, TX is an onsite position focused on cleaning guest rooms and public areas to uphold cleanliness and guest satisfaction.

Responsibilities

• Organize and restock cleaning carts from Storerooms, keeping supplies accessible and carts tidy to boost cleaning efficiency.
• Clean windows, doors, walls, closets and fixtures in guest rooms, public areas and corridors, often using ladders or stools to reach elevated spots for a consistently polished appearance.
• Sanitize shower walls and tubs, clean toilets and stall walls where applicable, wipe exposed plumbing, and buff mirrors, sinks and adjacent walls to maintain sanitary facilities.
• Replace towels, soaps and room amenities, and restock literature removed or damaged by guests to ensure full guest readiness.
• Scrub hard surface floors by hand to remove dirt and soiled patches.
• Dust and polish furniture, fixtures and wall hangings, including vent and ceiling corners to eliminate dust and cobwebs.
• Strip beds of linens and remake with fresh sheets, checking bedspreads, blankets and pads for cleanliness; lift mattresses to inspect for debris.
• Inspect closets for cleanliness, wipe doors and handles, check overhead shelves, and restock hangers, extra blankets and pillows.
• Vacuum guest rooms, public areas and hallways, operating vacuums up to 25 lbs and moving heavy furniture as needed to clean under and behind all surfaces.
• Check door and window locks for proper operation and promptly report any unsecured or unsafe conditions to management.
• Inspect room equipment (TV, lights, faucets, radios) to confirm proper function and document maintenance needs in writing to the Executive Housekeeper.
• Secure and safeguard equipment, keys and supplies to protect hotel property.
• Maintain a friendly, courteous demeanor at all times while performing duties.
• Perform additional tasks as assigned by management to support overall operations.
• Support the laundry department by retrieving soiled linens, sorting loads, operating industrial washers, dryers and presses, and delivering cleaned linen to storage or carts.
• Clean patio or balcony areas by sweeping or hosing floors, wiping furniture and fixtures, removing trash, and cleaning doors and windows.
• Assist colleagues and other departments to contribute to the hotel’s overall performance.

Requirements

• Basic knowledge of cleaning principles, products, and operation of standard cleaning equipment.
• Vision to detect minute debris in low light and to read instructions and computer print-outs.
• Upper body strength to lift up to 50 lbs repeatedly during an 8 hour shift.
• Dexterity to push, pull and move levers, equipment and furniture throughout the shift.
• Ability to work with arms raised above head for extended periods.
• Capacity to maneuver a fully loaded maid cart weighing up to 50 lbs through hallways and in/out of closets all day.
• Experience with basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment.
• Proficiency with a cleaning cart, ladder or stepping stool, and access to commercial washers, dryers and pressers.
• Exposure to hazardous chemicals on a continual basis.
• Prolonged strenuous physical activity in an indoor climate-controlled environment, with potential for heat and humidity in laundry areas.
• Education: High School diploma or equivalent.

Technologies

• Vacuum cleaners
• Floor buffers
• Carpet cleaning equipment
• Cleaning cart
• Ladder/stepping stool
• Commercial washers, dryers, and pressers

Benefits

• Hourly rate of $15-$16
• Team driven and values based culture
• Medical, dental and vision coverage
• Vacation and holiday pay
• Same-day pay available
• Employee assistance program
• Career growth opportunities and manager training program
• Reduced room rates across the portfolio
• Third party perks such as movie tickets and attractions
• 401(k) plan
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program

Other

• Passion for people and service
• Strong communication skills when interacting with guests and staff
• Reading and writing abilities for logging issues and information updates
• Problem solving, reasoning, motivation, and training capabilities
• Ability to work a flexible schedule including nights, weekends and holidays