Housekeeper/Room Attendant

Hotel Daphne in Houston, TX is hiring a Housekeeping Room Attendant to keep rooms and public spaces clean, organized, and ready for guests.

Responsibilities

• Clean guest rooms, public spaces, exterior areas, and Back of House areas on a daily basis
• Maintain continuous inventory of linens, cleaning supplies, and guest amenities to stay within established par levels and timeframes
• Keep storage rooms stocked with at least one (1) par clean at all times
• Identify deficiencies in guest rooms or public areas and report/correct them with the appropriate individuals
• Support timely completion of projects such as mattress rotation, window washing, and deep cleanings
• Assist with implementation of special projects
• Notify the Housekeeping Supervisor and/or immediate supervisor when a room needs to be placed out of order for maintenance concerns
• Maintain a positive working relationship with employees and guests
• Communicate constantly across departments, including room status updates
• Promote and encourage guest name recognition at all times
• Use knowledge of all guest services and amenities
• Answer all calls courteously, professionally, and efficiently
• Maintain a high level of cleanliness and safety in assigned work areas
• Stay alert to safety issues throughout the property
• Keep current with safety and OSHA requirements
• Follow all safety and emergency procedures
• Attend all relevant meetings
• Adhere to all standards of operations, policies and procedures, manuals, memos, and oral instructions

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment
• Strong verbal communication skills to interact effectively with guests and team members
• Ability to perform essential physical functions of the position, with or without reasonable accommodation (lifting moderate items, standing, walking, bending, and reaching as required)
• Flexible availability, including AM/PM shifts, weekends, and holidays

Benefits

• Medical, Dental, Vision
• 401K with company match
• Complimentary & Discounted Nights, Friends & Family Room Rates
• Free parking
• Generous Paid Time Off
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace
• Discounts at various retailers: Apple, AT&T, Verizon, Headspace and many more

Experience and Qualifications

• One (1) year of related experience in the hospitality or service industry preferred