Housekeeper/Room Attendant (Camarero/ a de Habitaciones)

Hotel Daphne in Houston, TX is seeking a Housekeeper/Room Attendant to ensure guest rooms and all shared areas are kept clean, safe, and well maintained. The position supports housekeeping standards across guest spaces, Back of House areas, exterior public areas, and linens while following required operational guidelines.

Key Responsibilities

• Complete daily cleaning of guest rooms, public areas, exterior spaces, and Back of House locations
• Maintain appropriate inventory levels for linens, cleaning supplies, and guest amenities in line with established par levels and timeframes
• Ensure storage rooms are maintained with at least one (1) par clean at all times
• Identify and report deficiencies in guest rooms or public areas to the appropriate individuals and support correction as needed
• Assist with timely completion of projects such as mattress rotation, window washing, and deep cleanings
• Support the implementation of special projects
• Notify the Housekeeping Supervisor and/or immediate supervisor when a room should be placed out of order due to maintenance concerns
• Maintain a positive working relationship with employees and guests
• Communicate constantly across departments, including room status updates
• Promote and encourage guest name recognition at all times
• Use knowledge of guest services and amenities to support guest interactions
• Answer calls in a courteous, professional, and efficient manner
• Maintain a high level of cleanliness and safety in the work area, including increased awareness of safety issues across the property
• Stay current on safety and OSHA requirements and follow safety and emergency procedures
• Attend relevant meetings and adhere to all standards of operations, policies, procedures, manuals, memos, and oral instructions
• Perform additional functions not specifically related to the position based on fluctuating operational demands
• Complete other tasks and duties as needed or as directed, with responsibilities subject to review and revision

Requirements

• Genuine desire to satisfy the needs of others in a fast-paced environment
• One (1) year of related experience in the hospitality or service industry (preferred)
• Strong verbal communication skills for effective interaction with guests and team members
• Ability to perform essential physical functions of the role, with or without reasonable accommodation (including lifting moderate items, standing, walking, bending, and reaching)
• Flexible availability, including AM/PM shifts, weekends, and holidays
• Good communication skills, including the ability to resolve conflict
• Thorough understanding of company policies, procedures, and expectations

Benefits

• Medical, Dental, Vision
• 401K with company match and 401(k)
• Complimentary & Discounted Nights and Friends & Family Room Rates
• Free parking
• Generous Paid Time Off
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace
• Discounts at various retailers, including Apple, AT&T, Verizon, Headspace, and more
• Employee discount
• Life insurance
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance

Pay

USD 15 - 16 per hour

Application Questions

• Military spouse career opportunity: if you are a spouse of a military member, indicate which branch
• Work and education records: indicate any change in name or assumed name previously used
• Employment visa sponsorship: indicate whether you will now or in the future require sponsorship for employment visa status (e.g., H-1B)

Work Location

In person