Housekeeping Room Attendant

Godfrey Hotel Detroit, Curio Collection by Hilton is looking for a detail-focused Housekeeping Room Attendant to help keep guest rooms and public spaces clean, organized, and ready for arrival. This onsite role in Detroit, MI centers on following hotel standards, maintaining cleaning supplies and equipment, and responding to guest needs with prompt, courteous service.

What you’ll do

• Retrieve items from shelves and storerooms, set up the cleaning cart with supplies, and keep carts and storerooms clean and orderly to support efficient room cleaning.
• Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways, using ladders or stools as needed for hard-to-reach spots.
• Clean and sanitize guest and public restrooms by washing shower walls and tubs, cleaning toilet(s) and stall walls where applicable, wiping exposed pipes, and cleaning mirrors, sink(s), and surrounding walls.
• Replace towels, soaps, and room amenities, and restock literature that is missing, soiled, or torn to ensure supplies are ready for arriving guests.
• Wash hard floor areas such as linoleum and tile by hand to remove dirt and soiled sections.
• Dust and polish furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strip beds of all linen and remake with fresh bedding, checking bedspread, blankets, and bed pads for cleanliness and replacing them if soiled.
• Lift mattresses to check for soil between mattresses and under the bed.
• Check closets for cleanliness, wipe the closet door and handle, maintain overhead shelves, and restock items such as hangers, extra blankets, and pillows.
• Vacuum rooms, public areas, and hallways using vacuums weighing up to 25 lbs., lifting or moving heavy furniture to vacuum thoroughly, including underneath and in hard-to-reach areas.
• Inspect door and window locks to confirm proper working order, and immediately alert management to any unsecured or unsafe condition.
• Inspect room equipment such as TVs, lights/lamps, faucets, and radios, and report any maintenance deficiencies in writing to the Executive Housekeeper.
• Secure and maintain custody of equipment, keys, and supplies at all times to protect hotel property.
• Maintain a friendly, cheerful, and courteous demeanor while completing daily tasks.
• Perform other duties as assigned, requested, or deemed necessary by management.
• Assist the laundry department by retrieving soiled linen from carts, sorting laundry into correct size loads, using industrial washers, dryers, and pressers, folding, and distributing cleaned linen to storage closets and/or carts.
• Support other employees and departments to contribute to the best overall performance of the department and hotel.

What you’ll need

• Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
• Vision ability to see minute debris and dirt in poorly lit areas, and the ability to read written instructions and computer print-outs.
• Ability to understand and follow verbal and written instructions, and communicate both verbally and in writing.
• Upper body strength to lift up to 50 lbs. continually throughout a shift.
• Finger, hand, and upper body dexterity to push, pull, and move levers, equipment, and furniture throughout a shift.
• Ability to work with arms raised above head throughout a shift.
• Ability to maneuver a fully loaded maid cart weighing up to 50 lbs. through hallways and into and out of closets during the work day.
• No formal education or training required.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance