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Job Description

As a Housekeeping Attendant at Crown Hotel & Travel Management LLC in Wilmington, NC, you will keep guest rooms clean, comfortable, and maintained to hotel standards through daily room care and attention to detail.

Responsibilities

  • Change bed linen daily according to established room standards
  • Vacuum carpeting to maintain a clean, presentable appearance
  • Dust all furniture surfaces, including picture frames, bed frames, lamps, TVs, and dressers
  • Remove fingerprints and smudges from mirrors, shiny surfaces, windows, and other areas as needed
  • Thoroughly clean the bathroom area, including shower stall, sink, floor, toilet, and surrounding surfaces
  • Ensure standard room set-up is completed and compliant for every room
  • Report immediately any damage found in a room
  • Report missing items immediately; also report personal guest items found in vacant rooms right away
  • Turn in “lost and found” items immediately to the Executive Housekeeper
  • Assist with additional cleaning chores as assigned by housekeepers

Requirements

  • Detail-oriented and thorough approach to cleaning
  • Ability to perform consistent work to the highest of standards
  • Ability to interact with guests in a pleasant, friendly way
  • Prolonged periods of standing and walking
  • Frequently pulling, pushing, and bending during the shift
  • Ability to perform repetitive cleaning and folding motions for long periods of time
  • Must be able to lift up to 15 pounds at times

Compensation

  • USD 15–16 per hour

Benefits

  • Insurance: Medical, Dental, and Vision
  • Supplemental Insurance
  • Enhanced Paid Time Off (PTO) Plan
  • Paid Training
  • Fantastic Company Culture

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