Housekeeping Attendant
Job Description
As a Housekeeping Attendant at Crown Hotel & Travel Management LLC in Wilmington, NC, you will keep guest rooms clean, comfortable, and maintained to hotel standards through daily room care and attention to detail.
Responsibilities
- Change bed linen daily according to established room standards
- Vacuum carpeting to maintain a clean, presentable appearance
- Dust all furniture surfaces, including picture frames, bed frames, lamps, TVs, and dressers
- Remove fingerprints and smudges from mirrors, shiny surfaces, windows, and other areas as needed
- Thoroughly clean the bathroom area, including shower stall, sink, floor, toilet, and surrounding surfaces
- Ensure standard room set-up is completed and compliant for every room
- Report immediately any damage found in a room
- Report missing items immediately; also report personal guest items found in vacant rooms right away
- Turn in “lost and found” items immediately to the Executive Housekeeper
- Assist with additional cleaning chores as assigned by housekeepers
Requirements
- Detail-oriented and thorough approach to cleaning
- Ability to perform consistent work to the highest of standards
- Ability to interact with guests in a pleasant, friendly way
- Prolonged periods of standing and walking
- Frequently pulling, pushing, and bending during the shift
- Ability to perform repetitive cleaning and folding motions for long periods of time
- Must be able to lift up to 15 pounds at times
Compensation
- USD 15–16 per hour
Benefits
- Insurance: Medical, Dental, and Vision
- Supplemental Insurance
- Enhanced Paid Time Off (PTO) Plan
- Paid Training
- Fantastic Company Culture