Lobby Attendant

The Lobby Attendant at Texas A&M Hotel and Conference Center supports a clean, welcoming guest experience by maintaining lobby and restroom areas and assisting with requests while following established cleanliness, COVID, and PPE standards.

Location and Employment Type

Location: College Station, TX (onsite)
Job type: part time
Pay: USD 14 - 15 per hour

Key Responsibilities

• Maintain cleanliness of the lobby areas, public restrooms, team member restrooms, and property internal offices.
• Engage with guests throughout the shift in a pleasant manner and complete guest requests when necessary.
• Work with the team to meet Hotel & Conference Center cleanliness standards.
• Walk all assigned floors at the beginning and end of each shift to collect trash.
• Clean and maintain public restrooms, including floors, toilets, sinks, stalls, urinals, and related areas.
• Keep public areas clean through spot cleaning and routine tasks such as sweeping, dusting, mopping, vacuuming, and sanitizing.
• Perform light laundry duties.
• Respond immediately to urgent needs such as spills.
• Ensure Heart of House cleanliness beyond public spaces, including employee restrooms, hallways, lockers, and closets.
• Comply with proper PPE standards for handling chemicals and bodily fluids.
• Follow property standards related to COVID requirements.
• Use a hotels mobile device and hotel application to support service and work order completion.

Schedule

• Candidates must be available and expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events.
• Part-time schedule is 8-29 hours per week, depending on the forecasted level of business.
• Days of the week and weekend scheduling will vary based on operational needs.

Required Qualifications

• Housekeeping experience is desirable.
• Neat, pleasant personality.
• Time management skills and ability to work independently.
• Ability to stand and work on feet for 8 hours per day.
• Ability to communicate effectively and professionally.
• Ability to move, traverse, and position self to reach corners on floors and high places; observe conditions and detect odors.
• Ability to navigate carts weighing up to 100 lbs in tight spaces.
• Ability to operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
• Ability to lift, carry, and position loads of at least 50 lbs.

Technologies

• Hotels mobile device
• Hotel application

Benefits

• 401k with company match and immediate vesting after 90 days of service.
• Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and members of your household.
• Extensive training programs for hospitality and non-hospitality skillsets.
• Pet insurance discounts.
• Discounts at hundreds of properties nationwide in the Pyramid Global portfolio.
• Medical, dental, vision, and other supplemental benefits including identity theft, legal assistance, and life insurance.
• Tuition/education reimbursement eligibility after 12 months of service.
• Compensation starts at $14.00 per hour and increases to $15.00 per hour after the first 6 months.
• Paid biweekly (every two weeks).
• Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.

Culture and Character

• Team members share the fundamental responsibility to provide Howdy Hospitality while walking the Aggie Path of P.R.I.D.E. daily.
• Positivity: each team member is expected to bring genuine and sincere positivity daily.
• Respect: consideration for others’ desires, privacy, physical space, belongings, and viewpoints.
• Integrity: sound moral and ethical principles demonstrated consistently.
• Dedication: commitment to being more positive, respecting others, and holding to integrity.
• Excellence: striving to make today better than yesterday.