Premium Hotel Guest Service Specialist

EVEN Hotel Portland - Beaverton invites you to join as a Premium Hotel Front Desk Guest Service Specialist in Portland, OR. In this onsite role, you will greet guests, manage registrations, handle check-ins and check-outs, process reservations, and provide concierge assistance to help guests enjoy a smooth, seamless stay. You’ll work with a professional team dedicated to delivering exceptional service while keeping the front desk organized and welcoming.

Location: Portland, OR (onsite). Compensation: USD 18 - 18 per hourly.

Responsibilities

• Greet guests with warmth and professionalism
• Manage arrivals, departures, and reservations with accuracy
• Respond to guest inquiries about hotel services and local attractions
• Maintain a clean, organized front desk area
• Assist guests with requests and resolve issues promptly
• Adhere to hotel policies and safety standards

Requirements

• Prior hotel front desk experience required
• Excellent communication and problem-solving abilities
• Ability to multitask in a fast-paced environment
• Professional demeanor and a positive attitude
• Flexible availability, including nights, weekends, and holidays
• Proficiency with Microsoft Office; familiarity with Opera/Opera Cloud is a plus
• Ability to stand for extended periods
• Comfortable working in high-pressure situations
• Strong attention to detail and numerical skills

Technologies you will use

• Microsoft Office
• Opera/Opera Cloud