Public Area Attendant

Loews New Orleans Hotel in New Orleans, LA is seeking a Public Area Attendant to maintain immaculate public spaces, assist guests, stock supplies, and uphold safety procedures.

Responsibilities

• Maintain immaculate public spaces including lobbies, restrooms, elevators, and stairwells to ensure a welcoming guest experience.
• Stock and organize housekeeping supplies, keeping storerooms neat, organized, and secure.
• Report maintenance issues promptly to keep the property in top condition.
• Use cleaning equipment and chemicals safely and effectively, following all guidelines.
• Assist guests with accurate information about hotel facilities and services.
• Attend departmental meetings and collaborate with teammates to ensure seamless operations.
• Maintain a professional appearance and conduct at all times.
• Uphold OSHA safety protocols and hotel standards for emergency procedures and chemical handling.
• Maintain regular attendance in accordance with standards.
• May work varying schedules to reflect business needs.
• Attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach, and bend.
• Ability to push, lift, and pull items weighing up to 25 pounds repetitively during a shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

Benefits

• Competitive health and wellness benefits, 401(k) with company match
• Paid sick days, vacation, and holidays, paid bereavement, paid pet bereavement
• Training and development opportunities with career growth
• Tuition reimbursement
• Pet insurance
• Team member hotel rates, other discounts, perks and more

Who you are

• Hospitality enthusiast who brings warmth and professionalism to guest interactions.
• Detail oriented with a keen eye for keeping spaces pristine.
• Reliable team player who supports colleagues and steps in where needed.
• Safety and standards advocate who prioritizes procedures and guest safety.
• Positive problem solver who stays calm under pressure and finds quick solutions.
• Veterans and military spouses encouraged to apply.