Public Area Attendant

Loews Kansas City Hotel is seeking a Public Area Attendant to uphold spotless, welcoming public spaces across its 800-room property. In a fast paced environment, you will maintain lobbies, restrooms, elevators, and stairwells while assisting guests and upholding safety and standards.

Responsibilities

• Maintain immaculate public spaces including lobbies, restrooms, elevators, and stairwells to ensure every guest feels welcome.
• Stock and organize housekeeping supplies, ensuring storerooms are neat and secure.
• Report maintenance issues promptly to keep the property in top condition.
• Use cleaning equipment and chemicals safely and effectively, following all guidelines.
• Assist guests with accurate information about hotel facilities and services.
• Attend departmental meetings and collaborate with the team to ensure seamless operations.
• Maintain professional appearance and conduct at all times.
• Uphold OSHA safety protocols and hotel standards for emergency procedures and chemical handling.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift, and pull items weighing up to 25lbs repetitively during an entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

Benefits

• Competitive health and wellness benefits, 401(k) and company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training and Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

Who You Are

• Hospitality Enthusiast: You bring warmth and professionalism to every interaction, making guests feel valued and comfortable.
• Detail-Oriented Perfectionist: You notice the little things that others might miss and take action to keep everything pristine.
• Reliable Team Player: You work well with others, support your team, and step in where needed to get the job done.
• Safety and Standards Advocate: You follow procedures and prioritize safety for yourself, your team, and our guests.
• Positive Problem Solver: You stay calm under pressure and find solutions quickly to keep operations running smoothly.
• Veterans and military spouses encouraged to apply.