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Job Description

Hotel Bourre Bonne in Louisville, KY is hiring a Room Attendant to keep guest rooms and suites fresh, clean, and prepared to hotel standards. This onsite role supports the housekeeping team through room cleaning, inspections, restocking, and professional guest interactions.

Key Responsibilities

  • Clean and prepare assigned guest rooms and suites in line with hotel standards.
  • Make beds, change linens, replace towels, and replenish guest amenities.
  • Thoroughly clean and sanitize bathrooms, bedrooms, and all other guest room areas.
  • Dust, vacuum, sweep, mop, and clean surfaces, fixtures, mirrors, and windows as needed.
  • Inspect rooms to confirm they are clean, organized, and ready for guests.
  • Report maintenance issues, damaged items, safety concerns, and other problems to your supervisor.
  • Follow proper lost and found procedures for guest property.
  • Maintain and restock your housekeeping cart and supplies.
  • Remove trash and soiled linens, transporting them to designated areas.
  • Respond professionally and courteously to guest requests.
  • Follow hotel policies and procedures related to safety, cleanliness, security, and guest service.
  • Work efficiently while maintaining attention to detail and quality.
  • Perform additional housekeeping duties as assigned.

Required Skills and Qualifications

  • Previous hotel or housekeeping experience is preferred, but not required.
  • Positive attitude and strong work ethic.
  • Dependable attendance and punctuality.
  • Strong attention to detail and pride in maintaining a clean environment.
  • Ability to work independently and as part of a team.
  • Ability to follow instructions and established procedures.
  • Professional, courteous communication with guests and team members.
  • Ability to work effectively in a fast-paced environment.

Schedule and Availability

Housekeeping scheduling is based on hotel occupancy and business needs. Weekend and holiday availability is required, and specific shifts and schedules will be discussed during the interview process.

Physical Requirements

  • Stand and walk for extended periods.
  • Bend, stoop, kneel, reach, and stretch frequently.
  • Push and maneuver a housekeeping cart.
  • Lift and carry housekeeping supplies and equipment.
  • Repeatedly perform cleaning tasks such as vacuuming, mopping, dusting, and making beds.
  • Safely handle cleaning products and housekeeping equipment.
  • Reasonable accommodations may be available for qualified individuals with disabilities to perform the essential functions of the position.

Benefits

Eligible candidates may participate in Hilton’s Go Hilton Team Member Travel Program, which provides exclusive discounted hotel stays worldwide for team members and eligible family and friends.

Why This Role

This position supports the housekeeping team at Hotel Bourre Bonne and contributes to an efficient, professional hospitality environment. The role provides an opportunity to build hospitality and guest-service skills while helping create an exceptional guest experience.

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