Room Attendant - Housekeeper

Hotel Madera offers competitive compensation and support for a strong, service-focused team. This onsite Room Attendant (Housekeeper) role in Washington, DC includes full time and part time opportunities with hourly pay ranging from USD 18 to 40. You will also have access to health and financial benefits designed to support your day to day, including Medical, Dental, and Vision Health Insurance, Paid Time Off, and a 401k Company Match.

As part of the team, you’ll work within a culture grounded in People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. Additional benefits include Daily Pay, Free Basic Life Insurance, Travel Discounts, Commuter Transit and Commuter Parking Benefits, an Employee Assistance and Wellness Program, Educational/Professional Development, and a Referral Bonus Program.

What You’ll Do

• Greet guests with a warm, friendly greeting when you interact with them.
• Clean guest rooms according to established standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures, including dusting furniture, walls, and equipment.
• Notify managers when guest rooms require repairs.
• Process guest items left in rooms according to the lost and found policy.
• Follow safe work habits, including wearing required protective safety equipment and adhering to MSDS and OSHA standards.
• Support house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward improving departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Complete other duties as requested by management.

What You Bring

• High School diploma preferred.
• Previous housekeeping experience required, or equivalent training.
• Ability to understand and communicate in English.

Schedule, Training, and Physical Requirements

The work schedule varies and may include holidays and weekends. The role requires standing for extended periods and includes walking, pushing and pulling, reaching, bending, squatting, kneeling, and lifting up to 20 pounds, along with the safe use of cleaning chemicals.

Your Growth Path

Progression opportunities include: Housekeeping Supervisor to Assistant Executive Housekeeper to Executive Housekeeper.