HotelJobs.io
← Back to all jobs

Job Description

Trail Runner (onsite) supports guest comfort by delivering top-tier guest service and thorough cleaning across cabins and common areas.

Responsibilities

  • Prep cabin interiors for cleaning by removing all trash, stripping linens, and re-stocking cabin provisions.
  • Stage each cabin’s outdoor space for guests, including cleaning and setting up the lounge area (fire pit, campfire kit, Adirondack chairs, picnic table) and removing all trash.
  • Clean cabin exteriors, including windows, hitch, and wheels.
  • Address guest concerns, complaints, or suggestions appropriately and refer to management when needed to support superior guest service.
  • Gather waste and/or contaminated materials for disposal as assigned.
  • Maintain cleanliness in assigned areas of the Outpost, which may include cabins, trails, and common areas.
  • Use and maintain assigned equipment and supplies according to departmental specifications, including vacuums, chemicals, and cleaning aides.

Requirements

  • Work experience as a Trail Runner or Houseman/Houseperson.
  • Experience with industrial cleaning equipment and products.
  • Good physical health and stamina.
  • Ability to work in shifts and maintain flexibility with workdays and hours, including weekends and holidays.
  • Ability to work with little or no supervision while meeting high-performance standards.
  • Excellent organization skills.
  • Ability to follow instructions.
  • High school diploma is a plus.

Job Purpose

  • Provide excellent guest service and cleaning support (sweeping, mopping, dusting, vacuuming, washing walls, windows, mirrors, and more) in cabins and common areas.
  • Ensure a pleasant and comfortable experience for guests throughout their stay.

Pay & Location

  • Location: Epsom, NH (onsite)
  • Pay range: USD 17.00–USD 17.00 per hour

Additional Job Details

  • Continuous movement required.
  • Regularly bending, lifting, pushing, pulling, carrying, and moving items.
  • Ability to lift and move up to 25–50 pounds.

Benefits

  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Paid Vacation
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities and Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k) and 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

Similar Jobs