Hotel Jobs in Astoria, OR

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Front Desk Agent

Hotel Elliott Astoria, OR

Astoria, OR

Today

$17+/hr Part time Administrative Support Cashiering Check-in

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Job Description

The Front Desk Agent role at Hotel Elliott in Astoria, Oregon, is a part-time position focused on delivering a welcoming guest experience. It covers greeting guests, handling check-in and check-out, reservations, and coordinating with staff to maintain guest comfort and service quality on site.

Responsibilities

Welcome guests upon arrival and manage check-in and check-out procedures.
Manage reservations and respond to guest inquiries promptly.
Address guest concerns with professionalism and ensure satisfaction.
Maintain up-to-date knowledge of hotel services and local attractions.
Process payments accurately and handle cash transactions.
Coordinate with housekeeping and maintenance to ensure guest comfort.
Assist in training new front desk staff as needed.
Uphold the highest standards of customer service at all times.

Requirements

Demonstrated experience in customer service or hospitality roles.
Strong communication skills focused on guest relations.
Ability to multitask in a fast-paced environment.
Familiarity with hotel management software is a plus.
Preference for bilingual or multilingual abilities.
Detail-oriented with excellent organizational skills.
Flexibility to work various shifts as needed.

Technology

Hotel management software proficiency is a plus

Benefits

Employee assistance program
Employee discount

Compensation

Pay: $17.00 per hour

Location and Mobility

Astoria, OR 97103 (Required) for daily commute
Relocate to Astoria, OR 97103 before starting work (Required)

Work Location

In person

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