Billings, MT

Hotel Jobs in Billings, MT

2 jobs found

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30d ago

Night Auditor/Front Desk Agent

Ledgestone Suites Hotel - Billings Billings, MT

Billings, MT

30d ago Closed

$16 - $18/hr Full time Accounting Administrative Support Auditing

This position is no longer accepting applications (closed Aug 27, 2026).

Job Description

Night Auditor/Front Desk Agent role at Ledgestone Suites Hotel - Billings in Billings, MT, offering USD 16 - 18 per hour.

Responsibilities

Greet guests on arrival with a warm and professional demeanor to set a positive tone.
Manage efficient check-in and check-out processes, ensuring accuracy and speed.
Handle reservations and provide precise information regarding room availability and rate options.
Perform night audit duties with careful attention to detail and accuracy.
Respond promptly to guest inquiries and requests to maintain high guest satisfaction levels.
Process payments and address billing inquiries with meticulous accuracy.
Coordinate with housekeeping and maintenance teams to ensure rooms, corridors, and lobby areas are guest-ready.
Uphold all hotel policies and procedures while protecting guest confidentiality and data privacy.

Requirements

Strong customer service focus with an emphasis on guest relations.
Excellent phone etiquette and clear, effective communication skills.
Ability to work flexible hours, including weekends and holidays as needed.

Technologies

Hotel management software

Benefits

Employee discount
Flexible schedule
Paid time off

Overview

We are seeking a friendly and professional Night Auditor to join our team in the hospitality industry. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a memorable experience. Your responsibilities will include managing reservations, providing information about hotel services, and addressing guest inquiries with exceptional customer service. If you have a passion for hospitality and enjoy interacting with people, this position may be a good fit.

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1mo ago

Housekeeping Inspector

Hotel Equities Billings, MT

Billings, MT

1mo ago Closed

$19+/hr Full time Manager Administrative Support Custodial Services

This position is no longer accepting applications (closed Aug 24, 2026).

Job Description

This onsite role in Billings, MT offers a pay rate of $19.00 per hour and requires a High School diploma or equivalent. As a Housekeeping Inspector, you will lead a team of room cleaners to deliver clean, guest-ready spaces, perform quality checks, and collaborate with other hotel departments to uphold standards and guest satisfaction.

You will supervise daily housekeeping operations, ensure accurate completion of room-cleaning records, and support training to maintain consistency across the team. The position emphasizes a guest-centric culture, strong communication, and a commitment to safety and operational excellence.

Benefits

Pay rate: $19.00 hourly
Team driven and values based culture
Medical, dental, and vision insurance
Vacation and holiday pay
Same-day pay available
Employee Assistance Program
Career growth opportunities through manager training programs
Reduced room rates across the portfolio
Third party perks such as movie tickets and attractions
401(k) retirement plan
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program

Responsibilities

Supervise room cleaners to ensure prompt, efficient cleaning of guest rooms
Verify daily cleaning records and notify the front desk of outcomes
Oversee last-minute room-change requests
Inspect check-out and stay-over rooms after cleaning to ensure adherence to company standards
Maintain daily records of room checkouts and stay-overs and submit them to housekeeping
Monitor room quality by conducting and documenting inspections of cleaned rooms
Prepare maintenance work orders for furniture or fixture repairs and ensure completion
Track room status and communicate changes to room cleaners
Inspect VIP rooms and early morning make-up rooms
Coordinate cleaning priorities based on guest requests, VIP status, check-outs, and anticipated occupancy
Inspect floor linen closets daily for cleanliness, supplies, and linens
Ensure carts are stored properly and vacuum cleaners are emptied at day end
Assist with quarterly linen inventory
Maintain safety by keeping linen chutes locked when not in use
Coordinate housekeeping activities with front desk, engineering, banquet services, and room service
Aim to delight guests through attentive, courteous service while upholding company standards
Assist in training and directing new department staff
Ensure consistent application of housekeeping quality standards, policies, and procedures
Collaborate with other hotel departments to enhance communication and guest satisfaction
Assist in daily maintenance of room inventory to optimize revenue while meeting guest expectations

Requirements

High School diploma or equivalent
Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards
Most tasks are performed indoors in a temperature-controlled environment
Walking and standing for the majority of the shift; ability to move across the hotel as needed
Ability to walk and direct team members throughout the shift
Must be able to exert well-paced effort to reach other departments in a timely manner
Ability to lift up to 15 lbs regularly
Ability to push and pull carts and equipment up to 250 lbs occasionally
Ability to work in limited space; bend, stoop, squat, and stretch as needed
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and good visual acuity
Continuous talking and hearing for effective communication with guests and staff
Near and depth vision to perform inspections and tasks
Manual dexterity to operate cleaning equipment and tools
Strong passion for people and service, with excellent communication skills
Reading and writing abilities for paperwork and record-keeping
Basic math skills for handling cash or transactions as needed
Problem-solving, coaching, and training abilities
Flexible schedule availability, including nights, weekends, and holidays

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Hotel Jobs in Billings, MT

Night Auditor/Front Desk Agent

Housekeeping Inspector

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