Assistant Housekeeping Manager

Support a guest experience built on cleanliness, quality, and sustainability at the Renaissance Denver Hotel & Conference Center. In this onsite role, you’ll help lead housekeeping operations while aligning associates, standards, and day-to-day performance with HHM core values, brand expectations, and EarthView program practices. Join a team focused on continuous improvement and safe, well-managed service.

Responsibilities

• Interview, select, train, schedule, coach, and support housekeeping associates to ensure work meets established brand or hotel standards and HHM core values.
• Observe and monitor staff performance to support efficient operations and adherence to policies and procedures.
• Inspect guest rooms, public areas, and grounds for cleanliness, appearance, and safety.
• Answer guest inquiries related to hotel policies and services and resolve guest complaints and concerns.
• Prepare schedules based on occupancy and assign duties to associates.
• Take inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner.
• Complete required paperwork related to departmental functions.
• Be aware of and communicate guest service scores to support improvement and higher guest satisfaction.
• Comply with HHM internal audit standards for key control and risk management areas, including lost and found, key control, and guest room safety.
• Maintain departmental expenses aligned with the budget as described by the General Manager.
• Ensure compliance with specific brand standards.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits by following MSDS and OSHA standards, wearing protective safety equipment, and participating in safety committees as directed.
• Perform other duties as requested by management.

Requirements

• High School diploma or equivalent preferred.
• One year previous housekeeping supervisor experience required.

Work Environment and Context

• Work schedule varies and may include holidays, weekends, and alternate shifts.
• Must be able to stand for extended periods and perform tasks including walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

Compensation: USD 60,000 to 65,000 per year.

Potential Career Path

• Executive Housekeeper
• Operations Manager
• Assistant General Manager