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Job Description

Support hotel guests with luggage handling, in-room guidance, and front-desk style assistance as a part time/On Call Bellman.

Responsibilities

  • Transport guest luggage from the point of arrival to assigned rooms.
  • Move luggage from a current room to a reassigned room for room changes.
  • Transport luggage from guest rooms to the point of departure.
  • Assist in locating lost luggage for guests.
  • Correctly tag, store, and retrieve luggage from the holding room.
  • Escort guests to their rooms and identify hotel facilities and features.
  • Identify the fire exit closest to the guest’s room and explain safety features of the assigned room.
  • Demonstrate how to use the room key for guests.
  • Place guest luggage inside the room.
  • Explain guest room features, including: air conditioning/heat units and thermostat controls, telephone, television, clock radio, guest services directory, mini-bar, in-room safe, lights, bathroom amenities, valet/laundry services, door lock, and ice and vending areas.
  • Offer packing/unpacking support and explain pressing and laundry service.
  • Maintain up-to-date knowledge of scheduled functions to direct guests to the correct locations.
  • Provide accurate local transportation directions based on guest inquiries.
  • Maintain accurate log records of guest calls for Bell Person assistance.
  • May take messages, arrange or provide advice on transportation, business services, or entertainment.
  • May monitor guest requests for housekeeping and maintenance.

Requirements

  • Less than high school education.
  • Six months to one-year related experience.

Compensation

  • USD $21.15 - $28.21 per hour.

Job Details

  • Position: Bellman
  • Type: Part time (On Call)
  • Location: San Francisco, CA (onsite)

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