Support the dining experience at Valley View Casino & Hotel by keeping tables clean, resetting service areas, and assisting the food service team.

Uphold the Valley View Casino & Hotel Standards of Excellence as outlined in the Team Member Guide to Success.
Maintain positive guest relations, address guest concerns, and help ensure guest satisfaction.
Greet guests in a courteous, caring manner using personalized service.
Clear tables and reset seating according to venue standards and dining area requirements.
Support guests in maintaining a pleasurable dining experience.
Assist Food Servers during the meal by monitoring guests and responding to requests for service.
Remove dishes after guests are finished, keeping dining areas clean and neatly maintained.
Work with the venue Host, Supervisors, Food Servers, and Kitchen Staff to support smooth, efficient operations.
Maintain performance in a fast-paced, busy, and sometimes stressful environment while staying physically capable and mentally steady under pressure.
Keep the side station at sanitary and professional standards.
Complete side work and restock side stations in a detailed, organized manner.
Follow the Sequence of Exceptional Service Points from the venue training manual.
Stay flexible and adaptable to a changing clientele and work environment.
Perform additional duties as assigned by Supervisor, Manager, and/or Department Director.
Conduct all responsibilities in a professional and ethical manner.
Maintain a consistent and regular attendance record.

High school diploma or GED equivalent.
Demonstrate a positive attitude.
Show willingness to learn, follow instructions, and accept direction.
Strong organizational and interpersonal skills.
Ability to work in a team and take direction from management.
Effective English communication, including reading and interpreting safety rules, operating/maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or team members.
Ability to apply math concepts (fractions, percentages, ratios, proportions) to practical situations.
Ability to identify problems, collect data, establish facts, draw valid conclusions; interpret technical instructions in mathematical or diagram form; manage abstract and concrete variables.
Apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
Successfully pass a drug screening test.
Successfully pass applicable auditions or skill testing.

Clear vision required (close, distant, peripheral, and depth perception) for navigating office and casino environments, reading/reviewing reports and policies, and operating data processing equipment.
Regularly required to talk and hear.
Occasionally required to sit and use hands to manipulate, handle, or feel.
Required to stand for the majority of the shift, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell.
Frequently lift and/or move up to 50 pounds; occasionally lift and/or move up to 100 pounds.

The casino operates 24/7, so flexibility is required to work any and all shifts.
Exposure may include second hand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles.
Usually subject to inside environmental conditions (protection from weather, not necessarily temperature changes).
Occasionally exposed to outside conditions and wet/humid environments.
Noise is usually moderate; on the casino floor, noise levels can increase to loud.

Native American hiring preference applies.
Job duties listed may not include all tasks; management may assign other duties.
Evaluation includes performance on listed tasks and commitment to the Standards of Excellence.
Management may revise the job description at any time.
This job description is not a contract for employment.

Bus Person

Job Description