Doorman-Bellman-Valet Car Parker

As a Doorman-Bell Person-Valet Car Parker at Taj Campton Place Hotel, you will help set the tone for every arrival in the Union Square area of San Francisco. The role blends guest welcome and luggage assistance with timely vehicle parking and retrieval, while keeping service aligned with hotel policies and Taj Luxury standards. You’ll also share information about hotel services and the local area as guests move through their stay.

Work location is onsite in San Francisco, CA (in person). The position is full-time, with pay listed at USD 19 to USD 19 per hour (and separately noted as $19.61 per hour).

What you’ll do

• Welcome and escort guests and their luggage to and from guest rooms.
• Inform guests about all hotel services and features, and provide information on San Francisco.
• Attend to guests’ immediate needs upon arrival and continue follow-through attention throughout their stay.
• Maintain thorough knowledge of hotel services and amenities as well as local attractions, restaurants, and streets in the immediate area.
• Comply with all hotel policies, service procedures, and Taj Luxury standards.
• Maintain complete knowledge of correct maintenance and use of hotel equipment.
• Anticipate guests’ needs, respond promptly, and acknowledge guests at all times.
• Maintain positive guest relations and handle guest complaints to ensure satisfaction.
• Monitor and maintain cleanliness, sanitation, and organization of work areas.
• Drive, park, and retrieve guest and visitor vehicles as they arrive and depart, courteously, safely, and efficiently according to hotel standards.

What you bring

• Previous hotel experience preferred.
• Ability to work a flexible schedule, including AM, PM, weekends, overnight, holidays, and graveyard shifts as needed.
• Maintain a professional image while on duty and in the presence of guests.
• Ability to lift, transport, and physically exert effort when moving guest luggage.
• Hold a valid (State) driver’s license with a good driving record.
• Fluency in English (verbal and non-verbal).
• Provide legible communication and directions.
• Perform job functions with attention to detail, speed, and accuracy.
• Prioritize and organize work, remain calm, and resolve problems using good judgment.
• Follow directions thoroughly and understand and anticipate guest service needs.
• Work cohesively with coworkers as part of a team and with minimal supervision.
• Maintain confidentiality of guest information and pertinent hotel data.

Benefits

• 401(k) and 401(k) matching
• Commuter assistance
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Food provided
• Health insurance
• Health savings account
• Life insurance
• Paid jury duty
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Websites: www.tajcamptonplace.com | www.bombaybrasseriesf.com