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Hotel Houseperson
Job Description
Cambria Hotel Bend - Mt Bachelor is seeking a Hotel Houseperson to help keep the property running smoothly and maintain a welcoming guest experience. This onsite role supports daily housekeeping and guest service needs through multi-task cleaning, linen distribution, and timely room deliveries.
In this position, you will move through assigned floors at the start of each shift, reset spaces to a high standard, and respond to guest and visitor requests for the items and amenities they need.
Key Responsibilities
- Walk all assigned floors at the beginning of the shift to collect trash, soiled linen, and other items as requested by management
- Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
- Clean and maintain guest rooms, hallways, furnishings, flooring, the lobby, and other work areas
- Anticipate, listen intently, and respond quickly to visitors’ requirements to provide quality service
- Make deliveries to guest rooms for requested items such as amenities, rollaway beds, cribs, bedding, and linens
Requirements
- Strong work ethic with exemplary organizational, time management, and communication skills
- Proven customer service experience with a guest-focused mindset
- High school diploma, GED, or equivalent
- Good understanding of cleaning techniques and products
Compensation and Location
- Location: Bend, OR (onsite)
- Salary: USD 19 to 20 per hourly
- Compensation: 19.00 to 20.00 hourly
- Minimum experience: 1 years
Benefits
- Zero-copay medical insurance
- 401(k) with matching
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