Housekeeping Turndown Attendant

Experience a premium hospitality culture at The Post Oak Hotel in Houston, where a collaborative team environment, clear growth paths, and a strong commitment to service excellence define daily work. Benefit from multiple plan options, Paid Time Off, a 401K, and opportunities for advancement, along with generous employee discounts on dining, retail, amusements, and hotels. You will also enjoy complimentary parking, a colleague meal, and opportunities to participate in community volunteer activities in a respectful, diverse workplace.

Pay range: USD 16.00 per hour. This onsite role is based in Houston, TX.

Overview

The Post Oak Hotel is seeking a Turndown Attendant to complete the evening turndown service for guests. This onsite role in Houston, TX is part of the only Forbes Five-Star hotel in Texas, contributing to the renowned guest experience and high standards of Forbes service.

Responsibilities

• Deliver evening turndown service in line with The Post Oak Hotel's Forbes Five-Star standards
• Respond promptly to guest requests and coordinate with other departments as needed
• Enter guest rooms following access procedures and confirm vacancy before entry
• Refresh guest amenities, replace linens and terry, and make beds
• Clean bathrooms, remove trash, dirty linens, and room service items
• Check that all room appliances are present and functioning
• Straighten desk items, furniture, and appliances

Requirements

• Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
• Minimum 1 year of previous customer service or cleaning experience
• Knowledge in or experience with Forbes 4/5 Star service standards is preferred
• Ability to work flexible schedules, including nights, weekends and holidays
• Move, lift, carry, and place objects weighing up to 55 pounds without assistance; heavier loads with assistance
• Ability to push and pull a loaded housekeeping cart and other equipment over sloping and uneven surfaces
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping