Lobby/Public Space Attendant
Job Description
In Tampa, Hotel Flor Tampa Downtown welcomes guests with attentive service and a focus on comfort. As a Lobby/Public Space Attendant with Pyramid Global Hospitality, you help keep the lobby and public areas inviting, assist room attendants when needed, and engage guests to contribute to a smooth, memorable stay.
Responsibilities
- Interact with guests to confirm their needs are being met during their stay.
- Collaborate with fellow associates to uphold high cleanliness standards across the property.
- Inspect assigned floors at the start and end of each shift to collect bags, trash, and soiled linens.
- Retrieve clean linens and replenish the floor pantry to maintain par levels.
- Maintain cleanliness of all public spaces, including restrooms, lounges, and corridors.
- Assist room attendants with heavy lifting during deep cleaning or spring cleaning of guestrooms.
- Clean public areas according to the department's standard operating procedures.
- Remove soiled linen and trash from service areas and transport to the appropriate disposal points.
- Always respond in a friendly, helpful manner to guests and fellow team members.
Requirements
- Prior housekeeping experience is preferred.
- A neat appearance and a courteous, approachable personality.
- Strong time-management abilities.
- Ability to stand for extended periods.
- Effective communication skills.
- Capability to maneuver on foot across floors and reach corners and elevated areas, observe conditions and odors, and position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
- Ability to lift, carry and position loads of at least 25 pounds.