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Job Description

Own the overnight close while supporting guest service and daily operations at The Dalmar in Fort Lauderdale.

Responsibilities

  • Balance revenue and settle accounts nightly, maintain files, and reset systems for the next day of operations while handling Guest Service Agent tasks and duties
  • Complete bookkeeping activities, including balancing accounts and performing nightly audits
  • Maintain records for room availability and guests’ accounts, manually or using computers
  • Prepare and distribute daily reports
  • Audit and reconcile cashiers
  • Audit, reconcile, consolidate, and transmit credit cards on a timely basis
  • Enter and update financial information in the BRAINS network
  • Check guests in and out and perform Guest Service Agents responsibilities
  • Respond to guest inquiries and resolve complaints
  • Monitor guest satisfaction scores and support efforts to improve departmental and overall satisfaction
  • Maintain safe work habits and use required protective safety equipment
  • Support overall guest satisfaction
  • Perform other duties as requested by management

Requirements

  • High School diploma or equivalent (preferred)
  • Previous night audit/accounting experience or equivalent training required
  • Computer knowledge with Excel and arithmetic skills required
  • FSD is a plus; required within 90 days of employment

Technologies

  • Excel
  • BRAINS network

Benefits

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment

  • Work schedule varies and may include holidays and weekends
  • Physical requirements include standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching

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