Vail, CO

Hotel Jobs in Vail, CO

5 jobs found

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1mo ago

Assistant Housekeeping Manager

Sonnenalp Hotel Vail, CO

Vail, CO

1mo ago Closed

$57k - $68k/yr Full time Manager Administrative Support Assistant Manager

This position is no longer accepting applications (closed Sep 5, 2026).

Job Description

The Sonnenalp Hotel in Vail, CO is seeking a Full-Time, Year-Round Assistant Housekeeping Manager to support the Director of Housekeeping in maintaining cleanliness standards and coordinating daily housekeeping operations onsite.

Primary Purpose of Position

Assist the Director of Housekeeping in maintaining the highest standards for guest rooms, restaurants, and public areas, with a focus on cleanliness and housekeeping service delivery. The role is responsible for consistently delivering the Sonnenalp cleanliness standards and ensuring strong levels of product maintenance and care.

Key Responsibilities

Support the Director of Housekeeping with interviewing, hiring, coaching, scheduling, training, and reviewing performance for housekeeping, floral, uniform, and laundry staff
Perform housekeeping, laundry, and floral operational functions as needed
Prepare or assist with housekeeping assignments for housekeepers and supervisors, supervise on the floors, and check guestrooms for cleanliness
Conduct spot checks of guest rooms behind room attendants and turndown attendants to verify accuracy and consistency
Provide feedback and prepare employee evaluations; provide coaching and guidance for employees
Check public areas and the spa throughout the day to ensure ongoing cleanliness
Maintain inventory for storage areas and housekeeping closets, keeping them up to date
Assist with ordering guestroom and laundry supplies
Handle guest complaints with concern and empathy, and follow up to ensure complete satisfaction
Provide feedback to staff as needed
Train staff members on an ongoing basis to support LHW standards
Respond to guest requests in a timely manner
Track employee attendance and enter or edit employee punches in Paychex as needed
Assist in laundry, mini bar, and rooms when needed
Attend daily meetings and actively participate in committees assigned to the role
Maintain the highest standards of cleanliness, safety, and conduct
Use HotSOS for guest requests and maintenance work orders
Report safety hazards, concerns, or incidents to appropriate management

Required Qualifications

High School Diploma or equivalent (GED) required
Minimum 1 year housekeeping experience required
Minimum 1 year experience in a supervisory position required
Capable of independent judgment and solid decision-making
Ability to anticipate guest needs, adjust goals and direction quickly, and multitask
Self-motivated with the ability to accomplish goals under minimal supervision at times
Proficiency with computer systems
Flexible availability required, including nights, weekends, and holidays
Knowledge of OSHA and safety standards within the Housekeeping department
Must be able to stand for the duration of the shift
Ability to lift, push, pull, and carry approximately 25 lbs minimum and carry up to 50 lbs
Ability to kneel, bend, and crawl; ability to work in confined spaces
Ability to tolerate exposure to dust and cleaning chemicals

Preferred Qualifications

College degree preferred
Experience with HMS or similar Property Management System preferred
English and Spanish fluency preferred

Technologies

HotSOS
Paychex
HMS

Compensation & Performance

USD 56,500 - 67,800 per year
Up to 10% annual performance bonus
Eligibility for up to a 12% Deferred Compensation Plan contribution

Benefits

Medical, Dental, Vision Insurance
Resort Discounts
Holiday Pay, Paid Time Off, and Sick Pay
401(k) Retirement Plan & Roth 401(k)
Voluntary Life Insurance
Short Term & Long Term Disability
Employee Assistance Program
Parking Credit or Discounted Bus Passes
Healthy Lifestyle Winter Benefit

Application Details

Hiring will occur on a rolling basis. Applications will be accepted until October 1st or until the position is filled.

Location

Sonnenalp Hotel, Vail, CO (onsite).

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1mo ago

Turndown Attendant - Winter Seasonal

Sonnenalp Hotel Vail, CO

Vail, CO

1mo ago Closed

$20 - $20/hr Part time Customer Service Guest Services Hospitality

This position is no longer accepting applications (closed Sep 2, 2026).

Job Description

Sonnenalp Hotel in Vail, Colorado, is seeking a Part-Time Seasonal Turndown Attendant to deliver refined turn-down service and maintain guest room cleanliness throughout the winter season. The role requires evening hours and a guest-focused approach, aligning with Sonnenalp and LHW standards to ensure a consistently comfortable and welcoming atmosphere for guests.

Responsibilities

Clean, stock, and provide turn down service for guest rooms to ensure cleanliness and guest satisfaction by adhering to the Sonnenalp and LHW standards.
Assist in cleaning any other area of the hotel as needed.
Organize work schedule to complete daily assignment of a minimum of 15 Guest rooms ensuring adherence to high quality inspection standards of at least 85%
Wipe down tub and sink area.
Strip and make beds, change linens as needed or requested by guests.
Turn down the beds and place robes and slippers in designated area.
Guests belongings need to be organized, clothes folded, and shoes paired.
Replenish amenities, linens, and supplies in guest room.
Vacuum entire room and empty trash.
Present turn down cookies and ensure waters have been refilled.
Align guest toiletries and items to appear more aesthetically pleasing and organized.
Respond in a timely manner to guest requests for items and/or other information.
Remove used linens and replace with clean linens.
Visually inspect room for cleanliness and appearance of room.
Assist the other attendants and housemen in keeping the closets clean.
Adhere to all LHW standards and attend required training sessions.
All lost and found articles must be turned in to supervisor or the Director of Housekeeping.
Assist in the cleaning of hallways, lights, public areas, outdoors, and other projects as assigned.
Speak with others using clear, respectful and professional language
Perform other reasonable job duties as requested by Supervisors

Requirements

Must be able to stand for duration of shift
Ability to lift, push, pull and carry a minimum weight of approximately 25 lbs and have the ability to carry up to 50 lbs of heavy linen
Ability to kneel, bend, crawl
Ability to work in confined spaces
Ability to tolerate exposure to dust and cleaning chemicals
Flexible work schedule for weekdays, nights or weekends
High school diploma preferred

Benefits

Resort Discounts
Holiday Pay, Paid Time Off and Sick Pay
401(k) Retirement Plan & Roth 401(k)
Employee Assistance Program
Parking Credit or Discounted Bus Passes

Application deadline

Hiring will occur on a rolling basis. Applications will be accepted until October 1st or until the positions are filled.

Wage

$20.00 per hour

Typical Schedule

5:00pm - 10:00pm

Winter Seasonal Dates

11/23/2026 - 4/4/2027 - Can change based on business levels.

Housing

Employee Housing available on first come first serve basis. For more information on housing please visit: Employee Housing - Sonnenalp Jobs

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1mo ago

Ski Concierge

Sonnenalp Hotel Vail, CO

Vail, CO

1mo ago Closed

$16 - $16/hr Full time Concierge Concierge Service Customer Service

This position is no longer accepting applications (closed Sep 2, 2026).

Job Description

Sonnenalp Hotel in Vail, CO is hiring a Ski Concierge for the 2026-2027 winter season, onsite.

Responsibilities

Adhere to grooming standards and appearance guidelines as defined in the Employee Handbook.
Foster a collaborative team environment and support colleagues.
Provide courteous, guest-first service with a friendly, positive demeanor to enhance guest comfort.
Coordinate pick-up and drop-off of ski equipment between hotel and ski valet.
Monitor ski equipment inventory and minimize loss.
Maintain a visible presence at the Ski Valet to ensure timely guest satisfaction.
Assist guests with ski equipment storage and retrieval.
Inform guests about on-site venues and activities.
Report unsafe conditions or suspicious activity to the Ski Valet Supervisor or Manager on Duty.
Clean and maintain ski racks and all ski valet areas regularly.

Requirements

Minimum 1 year of customer service experience.
Good physical condition with the ability to lift heavy loads.
Strong communication skills, attention to detail, quick thinking, well organized, and a personable, polite demeanor.
Ability to work outdoors and indoors in all weather conditions.
Must wear a uniform with a clean, neat appearance.
Ability to stand and/or walk for a full shift of 8 to 12 hours.
Ability to lift 10 to 50 pounds as needed.

Benefits

Resort Discounts
Holiday Pay & Sick Pay
401(k) Retirement Plan & Roth 401(k) after one year and 1000 hours worked
Employee Assistance Program
Parking Credit or Discounted Bus Passes
Employee Meal

Primary Purpose of Position

The ski valet delivers personalized service to guests and handles the transfer of ski equipment to and from the Gorsuch Ski Café for hotel guests.

Wage

$16.00 /hr plus tips.

Application Deadline

Hiring will occur on a rolling basis. Applications will be accepted until October 1st or until the positions are filled.

Winter Seasonal Dates

11/13/2026 - 4/25/2027. Dates can change based on business levels.

Housing

Employee Housing available on first come first served basis. For more information on housing please visit: Employee Housing - Sonnenalp Jobs

Schedule

This job requires weekends and holidays.

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1mo ago

Front Desk Supervisor

Sonnenalp Hotel Vail, CO

Vail, CO

1mo ago Closed

$26 - $28/hr Full time Administrative Support Customer Service Front Desk

This position is no longer accepting applications (closed Aug 27, 2026).

Job Description

The Front Desk Supervisor role at Sonnenalp Hotel in Vail, Colorado (onsite) is a full-time, year-round leadership position dedicated to guiding the Front Desk and Guest Services team while delivering exceptional hospitality from arrival to departure.

Primary Purpose of Position

Oversee the Front Desk team and related operations during shifts, stepping in for the Front Office Managers as needed to maintain the highest standard of guest service and hospitality at all times.

Wage

$26.00 - $28.00 per hour

Schedule

Evening, holiday, and weekend work required, with potential total hours exceeding 40 per week.

Essential Physical Requirements

Ability to work a flexible schedule
Stand and walk for the full length of the shift, up to 12 hours
Frequent bending, reaching, kneeling, squatting, and continuous standing
Ability to handle objects weighing up to 15 lbs routinely and lift up to 50 lbs on occasion

Responsibilities

Manage check-in and check-out procedures in alignment with LHW standards
Lead training for all new front desk agents
Maintain thorough knowledge of Front Office procedures and property management system operations
Support other Front Office areas as needed, including Concierge, Bell Staff, Valet, and Ski Valet
Address guest concerns to the highest level in the absence of the DFO/FOM; document issues in HotSOS and ensure resolutions
Supervise Front Desk staff to ensure adherence to policies and procedures
Oversee front desk payroll budgeting and scheduling
Set goals for front desk staff and provide ongoing feedback, including 30-day, seasonal, and annual performance reviews
Participate in interviewing, hiring, and onboarding of new staff in cooperation with the DFO/FOM

Requirements

High school diploma or equivalent; Hospitality degree preferred
Minimum of 1 year in Front Office supervision
Minimum of 1 year in Front Office training
Excellent communication skills
Prior experience with HMS or similar lodging software preferred
Proficient with computers, Microsoft Office, and web-based systems
Ability to work with minimal supervision in high-pressure situations; self-motivated and proactive

Technologies

HotSOS
HMS or similar lodging software
Microsoft Office

Benefits

Medical, Dental, Vision Insurance
Resort Discounts
Holiday Pay, Paid Time Off and Sick Pay
401(k) Retirement Plan and Roth 401(k)
Voluntary Life Insurance
Short Term and Long Term Disability
Employee Assistance Program
Employee Shift Meal
Parking Credit or Discounted Bus Passes
Paid Community Service

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1mo ago

Front Desk Agent

Sonnenalp Hotel Vail, CO

Vail, CO

1mo ago Closed

$22 - $24/hr Full time Administrative Support Concierge Customer Service

This position is no longer accepting applications (closed Aug 21, 2026).

Job Description

A full-time, year-round Front Desk Agent position is available at Sonnenalp Hotel in Vail, CO.

Responsibilities

Thorough knowledge of guest check-in and check-out procedures.
Proficient with front desk computer systems and arrival/departure processes.
Adhere to Leading Hotels of the World front desk standards.
Handle PBX switchboard duties in the absence of a full-time operator.
Accurately take messages for guests and staff.
Maintain professional telephone etiquette at all times.
Manage your own cash drawer with accuracy.
Report discrepancies to Front Office Management.
Know current room rates, packages, and available discounts.
Inform housekeeping of early departures, late check-outs, and special requests.
Understand guest and group billing and how to read a folio.
Correct billing or service errors properly.
Handle walk-ins, stay-overs, and room changes.
Be familiar with room and rate policies.
Adjust package rates for shorter or longer stays as needed.
Coordinate group arrivals using the group resume information.
Complete bucket and credit check procedures.
Greet guests personally whenever feasible.
Maintain a consistently professional and friendly demeanor.
Use HotSos correctly to keep managers and other departments informed.
Ensure check-outs occur with no outstanding balances.
Perform other duties as assigned by the Front Desk Manager.

Requirements

Minimum of 1 year of customer service experience.
Experience with HMS or similar lodging software is preferred.
Strong organizational abilities.

Technologies

HMS or similar lodging software
Microsoft Office
HotSos

Benefits

Medical, dental, and vision insurance
Resort discounts
Holiday pay, paid time off, and sick leave
401(k) and Roth 401(k) retirement plans
Voluntary life insurance
Short term and long term disability
Employee assistance program
Parking credit or discounted bus passes

Primary Purpose of Position

The Front Desk Agent is responsible for greeting, registering, checking out, and assisting guests efficiently, courteously, and professionally across all Front Office functions while upholding Sonnenalp's high standard of service.

Application Deadline

Hiring occurs on a rolling basis; applications are accepted through October 1, or until the positions are filled.

Wage

USD 22.00 to 24.00 per hour, plus commission.

Housing

Employee housing is available on a first come, first served basis. For details, see Employee Housing - Sonnenalp Jobs.

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Hotel Jobs in Vail, CO

Assistant Housekeeping Manager

Turndown Attendant - Winter Seasonal

Ski Concierge

Front Desk Supervisor

Front Desk Agent

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