Wisconsin Dells, WI

Hotel Jobs in Wisconsin Dells, WI

4 jobs found

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16d ago

Reservationist

Wilderness Hotel and Resort Inc Wisconsin Dells, WI

Wisconsin Dells, WI

16d ago

Full time Customer Service Front Desk Guest Relations

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Job Description

At Wilderness Hotel and Resort Inc, the Reservationist is a key point of contact for guests looking to plan their stay. This onsite role in Wisconsin Dells, WI supports day-to-day reservations by phone, helping guests find suitable accommodations and ensuring bookings are accurately entered and updated.

You will handle reservation requests using a computerized reservations system, communicate lodging options and rates through telephone software, and complete payment processing when needed. The position also requires flexibility for night and weekend availability, along with the ability to stay composed while working with guests and colleagues.

What you will do

Communicate with guests via phone and take hotel reservations
Develop working knowledge of Wilderness Resort properties, units, policies, and resort amenities
Use telephone software to communicate with guests and suggest lodging options and rates
Multi-task across multiple programs and computer screens to support reservation activity
Prepare, alter, and modify lodging accommodations in the computerized reservations system
Process credit card transactions related to reservations
Maintain a calm and pleasant demeanor while communicating with guests and colleagues
Complete other duties as assigned by management

What you bring

Hardworking, dependable, and enthusiastic attitude with a customer service focus
Full-time schedule with night and weekend availability

Systems and technology

Telephone software
Computerized reservations system

Benefits

Employees have access to great benefits, amenity usage, and so much more!

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26d ago

Night Auditor

Wilderness Hotel and Resort Inc Wisconsin Dells, WI

Wisconsin Dells, WI

26d ago

Full time Accounting Auditing Customer Service

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Job Description

The Night Auditor role at Wilderness Hotel and Resort Inc is a 3rd shift position focused on guest services and the completion of nightly hotel audit tasks. The position supports smooth operations through guest check-in and check-out processes, account review, and coordination with hotel teams as needed.

Key Responsibilities

Follow and complete all Night Audit procedures as outlined in the procedure manual.
Provide superior guest services in line with Guest Services training.
Greet arriving guests, register them, and assign rooms.
Verify credit card details, determine the guest payment method for accommodations, and, when needed, obtain a deposit and a copy of guest I.D.
Maintain accurate records of room availability and guests’ accounts, using either manual methods or computers.
Compute bills, collect payments, and make change for guests.
Complete simple booking activities, including balancing cash accounts.
Issue room keys and direct guests to their rooms.
Review guest accounts and chargers during the check-out process.
Post charges for rooms, food & beverage, and all other miscellaneous charges.
Transmit and receive messages using telephone, cell phone, or radio.
Contact appropriate departments when guests have special requests, requirements, or needs.
Maintain responsibility for cash banks.
Communicate with guests and other managers to support coordinated hotel activities.
Monitor the alarm panel and dispatch alerts to security, emergency personnel, and on-call management as necessary.
Perform all other duties as assigned by management.

Required Skills and Availability

Hardworking and dependable work ethic.
Enthusiastic approach to the role.
Customer service driven mindset.
Night and weekend availability.

Tools and Technologies

Computers
Telephone
Cell phone
Radio
Alarm panel

Benefits

Great benefits
Amenity usage

Location

This position is onsite in Wisconsin Dells, WI at Wilderness Hotel and Resort Inc.

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1mo ago

Housekeeper

Wilderness Hotel and Resort Inc Wisconsin Dells, WI

Wisconsin Dells, WI

1mo ago Closed

Part time Guest Services Hospitality Hotel

This position is no longer accepting applications (closed Sep 9, 2026).

Job Description

The Housekeeper plays a key role in guest satisfaction by maintaining clean, comfortable rooms and public areas and preparing them for the next arrivals. This part-time position at Wilderness Hotel and Resort Inc is based onsite in Wisconsin Dells, WI, with housekeeping team members coordinating to complete room cleaning and related tasks efficiently using the correct procedures and chemicals provided by management.

Key Responsibilities

Clean guest rooms and guest areas, including making beds, dusting, vacuuming, cleaning bathrooms, replacing supplies, and cleaning windows, mirrors, and patios.
Clean guest suites within a time period set by management, following proper procedures and using chemicals provided by management.
Empty wastebaskets and empty and clean ashtrays.
Use chemicals according to directions and review material safety data sheets.
Follow procedures related to protection against blood borne pathogens.
Ensure rooms are completed and signed off within the required time frame.
Practice safety procedures, including proper bending and lifting and safe equipment use.
Report hazardous conditions in the work area or with equipment to management.
Maintain a stocked, organized, and clean housekeeping cart with adequate supplies.
Completely clear housekeeping cart and storage unit of trash and organize carts and storage units.
Document and secure lost and found items.
Communicate with guests in a professional and friendly manner.
Restock the housekeeping cart at the end of the shift to keep supplies ready for the next work period.
When property damage is discovered, immediately complete a maintenance request form and/or missing inventory form and submit it to the Manager.
Perform all other duties as assigned by management.

Requirements

Hardworking, dependable, enthusiastic individuals with a customer service focus.

Benefits

Great benefits
Amenity usage
So much more

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1mo ago

Clubhouse Cook

Wilderness Hotel and Resort Inc Wisconsin Dells, WI

Wisconsin Dells, WI

1mo ago Closed

Part time Culinary Operations Food and Beverage Food Safety

This position is no longer accepting applications (closed Aug 17, 2026).

Job Description

The Clubhouse Cook role is a part-time on-site position based in Wisconsin Dells, WI, tasked with preparing and cooking menu items in accordance with recipes and safety standards, maintaining a clean and well-stocked kitchen, assisting across kitchen stations, and training new employees.

Responsibilities

Prepare and cook food items according to recipes, procedures, and presentation standards set by the Chef de Cuisine.
Ensure all food is stored, prepared, and cooked in compliance with food safety and handling guidelines.
Maintain a clean, organized, and well-stocked work environment.
Work effectively as part of a team and take direction from supervisors.
Acquire knowledge of all kitchen stations and assist as needed during busy periods.
Train new employees on standard procedures and position requirements.
Comply with all internal controls, company policies, departmental procedures, and safety regulations.
Fully uphold department standards and perform all other duties as assigned by management.
Wilderness Resort is an Equal Opportunity Employer

Requirements

Hardworking
Dependable
Enthusiastic
Customer service driven
Able to work in a fast-paced environment

Benefits

Amenity usage

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Hotel Jobs in Wisconsin Dells, WI

Reservationist

Night Auditor

Housekeeper

Clubhouse Cook

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