Sales Administration

Sales Administration Hotel Jobs

5 jobs found

8d ago

Complex Sales Coordinator

SPIRE Hospitality Birmingham, AL

Birmingham, AL

8d ago

Full time Administrative Support Customer Service Hospitality

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Job Description

SPIRE Hospitality is seeking a Complex Sales Coordinator to provide sales and catering administrative support for two hotels in Birmingham, AL.

Responsibilities

Support sales coordination for two hotels, managing daily workload and deadlines across properties
Assist sales managers and the regional director of sales with sales and service process and office management, with an emphasis on optimizing revenue
Answer telephone calls promptly and respond to inquiries about hotel facilities and menus; relay accurate information to managers, client accounts, and impacted departments
Prepare and process proposals and contracts; distribute memos and relevant documents such as contracts, resumes, rooming requests, and amenity requests to the appropriate departments at each hotel
Maintain filing, trace, and office service systems; log account information and keep copies of contracts and correspondence in an orderly, accurate manner
Help resolve questions related to pricing, menu descriptions, banquet facilities, guarantees, and seating charts
Conduct tours of meeting and ballroom space and meet with clients as needed; relay incoming details and messages to in-house clients
Support guest needs by responding to requests for assistance, directions, amenities, and information; follow up during the guest visit to support satisfaction and repeat business
Attend pre-shift meetings to learn daily particulars, including guest and hotel expectations, to maintain consistency
Support the Front Office with Front Desk agent coverage as needed, which may include working shifts as a Front Desk agent
Perform other related duties as assigned or needed
If traveling between properties on the same day, be punched in (on the clock)

Requirements

High school diploma or GED, or an equivalent combination of education, training, and experience that provides the knowledge, skills, and abilities to perform job functions
Valid, current driver’s license
Working knowledge of hotel operations, sales and catering, events, brand standards, and business etiquette
Proficiency with office and sales systems; ability to perform accurate basic mathematics; capability to operate standard office equipment and meet recurring deadlines
Previous administrative support experience in a hotel or other professional office
Previous Sales experience

Benefits

Medical
Dental
Vision
Pet discount program
Identity theft protection
Pre-paid legal support
Flexible spending accounts
Matched 401K
Life insurance
Critical accident or illness
Short- and long-term disability
Paid time off
Wellness programs
Getting paid before payday with earned wage access
Wonderful hotel discounts

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8d ago

Sales Administrative Assistant

Chateau Grande Hotel East Brunswick, NJ

East Brunswick, NJ

8d ago

$40k - $50k/yr Full time Administrative Support Beo Management Customer Service

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Job Description

Support social wedding groups, corporate accounts, and convention services as the on-site Sales Administrative Assistant at Chateau Grande Hotel in East Brunswick, NJ.

Responsibilities

Serve as the on-site contact for assigned social Wedding Groups, Corporate groups, and convention groups
Produce and manage Banquet Event Orders (BEOs) and Convention/Event Resumes
Document and route special arrangements on BEOs, including Food & Beverage, Audio Visual, meeting space, and ancillary requests, for approval by authorized representatives
Maintain detailed event files, notes, records, and trace systems to help ensure events and room blocks align with client expectations
Verify space requirements and meeting room set-ups with clients; help ensure required public spaces remain in proper condition
Confirm and communicate revisions to agendas, room blocks, and event details to relevant departments in a timely manner
Detail all assigned events and room blocks within 14 days prior to the event start date
Review event sheets and coordinate with appropriate departments to support service quality and guest satisfaction
Maintain positive guest and employee relations through prompt, accurate, and courteous communication
Manage Arrivals, Reservations, and VIP Management for assigned groups
Process newly signed contracts by building groups in OPERA, securing deposits, and creating group folders with completed Turnover Sheets
Input rooming lists and manage ongoing reservation updates
Run weekly calls with upcoming social and corporate groups to review last-minute details such as welcome bags, early check-ins, suite refreshes, deposits, room credits, and amenities
Finalize past groups by reviewing billing, emailing receipts, processing refunds in the Refund Log, and ensuring zero-balance groups are checked out of the PMS with final invoices issued
Coordinate with Housekeeping regarding showrooms needed for site visits
Review Daily Front Desk Reports with Guest Services Agents and present key points during daily Stand-Up meetings
Monitor voicemails and emails daily; respond accordingly and set Out-of-Office notifications when off for two consecutive days
Monitor system inventory, identify, resolve, or report discrepancies and red flags
Monitor security cameras and assist Café, Reservations, Switchboard, and Front Desk operations as needed, including check-ins and check-outs
Assist with walk-in tours as required, including weekends
Track and maintain inventory of sales kits, lead sheets, VIP amenities, office supplies, and operational materials; update inventory logs in Google Drive

Requirements

Previous experience in hotel operations, group services, or convention services preferred
Working knowledge of OPERA or similar PMS
Strong organizational, time-management, and multitasking skills
Excellent written and verbal communication abilities
High attention to detail and commitment to service excellence
Ability to collaborate across departments in a fast-paced environment
Flexibility to work weekends and peak business periods as required

Technologies

OPERA
PMS
Google Drive

Benefits

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Job type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Work location: In person
Location: East Brunswick, NJ (onsite)

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12d ago

Group Sales & Reservations Coordinator

Hotel Angeleno Los Angeles, CA

Los Angeles, CA

12d ago

$26+/hr Full time Administrative Support Customer Service Group Sales

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Job Description

The Group Sales & Reservations Coordinator supports the Sales team at Hotel Angeleno by managing the administrative and operational coordination required for group business from signed agreements through arrival and event execution. This onsite role in Los Angeles helps ensure reservations, rooming lists, resumes, BEOs, and key updates are accurate and delivered on time across hotel departments.

Role Overview

Once group agreements are signed and the group is ready for servicing, the coordinator assumes administrative ownership of the account details and acts as the primary administrative contact for group reservation and servicing information. The position coordinates with Sales, Reservations, Operations, and the client to support a smooth handoff from sales to hotel execution.

Key Responsibilities

Take administrative ownership of group business after agreement signature and readiness for servicing.
Serve as the primary administrative contact for group reservation and servicing details.
Coordinate group requirements between the client and internal stakeholders, including Sales Manager, Reservations, Front Office, Revenue Management, Food & Beverage, Banquets, Accounting, and other departments.
Track group deadlines and milestones such as cut-off dates, rooming list due dates, BEO deadlines, payment requirements, and related timelines.
Follow up with clients for outstanding group details and documentation.
Keep the assigned Sales Manager informed of material changes, concerns, opportunities, or items requiring sales involvement.
Support a seamless transition from the sales process to group servicing and hotel operations.
Create and manage group room blocks and reservations in hotel systems.
Enter and maintain rooming lists, including additions, changes, cancellations, and special requests.
Monitor room block pickup, reservation activity, and cut-off dates.
Assist group contacts and individual attendees with reservation questions.
Review group reservations for accuracy, including arrival and departure dates, room types, rates, routing, billing instructions, and special requests.
Communicate significant pickup changes, block concerns, or reservation issues to the appropriate Sales Manager and Revenue team.
Assist with reservation links, booking instructions, and other group booking information as needed.
Prepare and distribute group resumes outlining important group details and operational requirements.
Prepare, update, and distribute Banquet Event Orders (BEOs) for meetings and events.
Maintain accurate group files and documentation, including correspondence, contracts, rooming lists, BEOs, resumes, and supporting records.
Enter and update group information in the hotel’s sales, catering, and reservation systems.
Assist Sales Managers with proposals, contracts, client correspondence, reports, follow-up items, and other administrative needs.
Support pre-arrival preparation so all group details are complete and communicated to the hotel.

Requirements

2 years of hotel experience (required).
Based in Los Angeles, CA 90049 (required).

Compensation and Schedule

Pay: $26.00 per hour
Expected hours: 37.0 to 40.0 per week
Job type: Full Time Non-Exempt

Benefits

Dental insurance
Employee assistance program
Employee discount
Food provided
Free parking
Health insurance
Life insurance
Paid jury duty
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance

Work Location

In person at Los Angeles, CA.

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1mo ago

Sales & Events Admin

Strathallan Hotel, a Doubletree by Hilton Rochester, NY

Rochester, NY

1mo ago Closed

$23+/hr Full time Marketing Administrative Support Conference Management

This position is no longer accepting applications (closed Oct 18, 2026).

Job Description

At Strathallan Hotel, a Doubletree by Hilton in Rochester, NY, this role supports both revenue-focused sales work and the end-to-end planning of hotel events. The Sales & Events Admin helps coordinate sales initiatives, manage event logistics, and keep every step organized so clients, guests, and internal teams experience smooth communication and strong execution.

This in-person position centers on delivering excellent customer service while using planning tools, CRM systems, and event management software to track activity, manage details, and support campaigns that drive attendance and engagement.

Responsibilities

Coordinate and support sales campaigns, including identifying upselling opportunities to maximize revenue potential
Plan, organize, and execute a wide range of events from conception through completion, ensuring logistics align with brand standards
Manage event budgets by tracking expenses and negotiating with vendors to secure strong value
Use event management software and CRM systems to streamline planning, track client interactions, and maintain detailed records
Collaborate with marketing teams to develop promotional strategies that increase event attendance and engagement
Provide exceptional customer service by communicating effectively with clients, guests, and internal teams at every stage of planning
Oversee guest services during events to help maintain a welcoming atmosphere and enhance the overall experience
Lead team members involved in event setup, execution, and post-event wrap-up to support smooth operations

Requirements

Proven experience in hospitality or events management, with strong organization skills and attention to detail
Familiarity with event marketing strategies and project management methodologies
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using event management software tools
Experience managing event budgets and negotiating with vendors or suppliers
Strong communication skills for client interaction, team coordination, and stakeholder engagement
Knowledge of CRM systems for managing customer relationships and tracking sales activities
Ability to manage multiple projects at once while meeting deadlines in a fast-paced environment
Team leadership experience is a plus; hospitality industry familiarity is highly desirable

Technologies

Microsoft Office Suite (Word, Excel, PowerPoint)
Event management software
CRM systems

Pay

From $23.00 per hour

Work location: In person (Rochester, NY).

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2mo ago

Sales Coordinator

AC Hotel Sawgrass Mills Sunrise, FL

Sunrise, FL

2mo ago Closed

$21 - $21/hr Full time Administrative Support Client Liaison Client Relationship Specialist

This position is no longer accepting applications (closed Aug 23, 2026).

Job Description

AC Hotel Sawgrass Mills is seeking a Sales Coordinator onsite in Sunrise, FL to support group and meeting reservations, contracts, room blocks, and cross‑department communication, with career growth potential within the hotel organization.

Responsibilities

Serve as a primary contact for incoming sales inquiries, delivering prompt and professional responses to internal partners and external clients.
Assist with room blocks, reporting, client notifications, group resumes, event orders, billing details, and other administrative tasks for group and event bookings.
Support pre‑event, main event, and post‑event activities by tracking, documenting, and communicating with clients and internal teams.
Develop knowledge of hotel food and beverage offerings, function space, audio‑visual services, and other event details.
Learn and operate digital sales systems (Delphi, CI/TY, PMS) and understand hotel sales strategies to help achieve team goals.
Participate in meetings, conference calls, reporting, and training sessions as required.
Collaborate with teammates in a unified, entrepreneurial approach to drive overall hotel success.
Pursue training and growth opportunities to advance your career within the organization.

Requirements

Prior hospitality or sales support experience is preferred.
Strong organizational skills with meticulous attention to detail.
Excellent communication and interpersonal abilities.
Proficiency with digital sales systems or willingness to learn.
Ability to multitask and manage time effectively in a fast paced environment.
Team‑oriented mindset with a proactive and professional approach.

Technologies

Delphi
CI/TY
PMS

Benefits

Competitive wages
Medical, dental, and vision insurance
Life insurance and short/long‑term disability options
401(k) program with company match
Tuition assistance
Discounted room rates at Concord managed hotels
Training, development, and career advancement opportunities

Behaviors

Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Why Join Concord?

Our culture is built on five cornerstones — Quality, Integrity, Community, Profitability, and FUN — which serve as the foundation of everything we do. At Concord, we provide a supportive environment where associates are valued, and our Associate First policy is a way of life.
We recognize our associates for their hard work, dedication, and commitment to excellence. We value work‑life balance, diversity, and delivering the best customer service and quality accommodations in every market we serve.

EQUAL OPPORTUNITY EMPLOYER

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights poster from the Department of Labor.

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Sales Administration Hotel Jobs

Complex Sales Coordinator

Sales Administrative Assistant

Group Sales & Reservations Coordinator

Sales & Events Admin

Sales Coordinator

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